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SEVEN STAR DOT COM PVT LTD Vs ZEE ENTERTAINMENT ENTERPRISE LTD

Telecom Disputes Settlement and Appellate Tribunal18 November 2022MR. JUSTICE DHIRUBHAI NARANBHAI PATEL(CHAIRPERSON),MR. SUBODH KUMAR GUPTA(MEMBER)

Interim / procedural order — not a final adjudication. Do not cite as a holding.

Ratio decidendi

The rule this decision rests on

The broadcaster may, under the third proviso to Regulation 15(2) of the Interconnection Regulations, 2017, disconnect the supply of its channels to a distributor where an audit by a TRAI-empanelled auditor, conducted under that regulation, records substantial non-compliance with the requirements of Schedule III. A prima facie finding of substantial under-declaration of subscribers, drawn from the audit's findings of non-compliance and the methods adopted by the distributor, supports a prima facie right to disconnect. That finding is sufficient to vacate an ad-interim stay on disconnection.

Written by Miss Lucy from the judgment below, not taken from a headnote.

Judgment

As delivered

TELECOM DISPUTES SETTLEMENT & APPELLATE TRIBUNALNEW DELHIDated: 18/11/2022BROADCASTING PETITION/312/2022Seven Star Dot Com Pvt Ltd. ...Petitioner(s)VersusZee Entertainment Enterprise Ltd. ...Respondent(s)BEFOREHON'BLE MR. JUSTICE DHIRUBHAI NARANBHAI PATEL, CHAIRPERSONHON’BLE MR. SUBODH KUMAR GUPTA (MEMBER)For Applicants/Appellants/Petitioners For Respondents AdvocateAdvocate Mr. Kunal TandonMr. Chandresh Mehta Mr. Shashank ShekharAuthorised Representative Mr. Abhinav DubeyORDER

1. Mr. Chandresh Mehta who is present in the court and who has submitted that he is the Authorized Representative of the petitioner, resolution to that effect has also been presented before this Tribunal. Photocopy of this authority letter has been given to the counsel for the respondent. It is submitted by the representative of the petitioner that initially they had engaged a lawyer and now today they want to engage another counsel and, therefore, petitioner is seeking time.

2. This prayer is vehemently objected by the counsel for the respondent.

3. It is submitted by the counsel for the respondent that the petitioner is enjoying an ad-interim relief granted by this Tribunal vide order dated 14.6.2022 which was granted in favour of the petitioner upon deposition of Rs.

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2 Crore out of the total dues payable by the petitioner to the respondent, which is about Rs.16.33 Crores along with interest accrued thereupon. The total amount as per the respondent comes approximately Rs. 18 Crores and by the virtue of the ad-interim relief the petitioner is enjoying the supply of signals of the channels of the respondent otherwise respondent has already given a notice of disconnection of supply of their channels which is at Annexure P-1 to the memo of this petition. The notice given by the respondent is dated 26.5.2022. The lethargic approach of the petitioner is because of the ad-interim relief granted to the petitioner and, therefore, it is submitted by the counsel for the respondent that let the stay granted by this Tribunal be vacated especially in light of the audit report given by the auditor who is empanelled by TRAI. The said report of the auditor is at Annexure P-9 to the memo of the reply filed by the respondent. The audit report is dated 2.4.2022. The audit has been conducted under Regulation 15(2) of the Interconnection Regulations, 2017. This audit has been conducted for the period running from February 2019 to February 2022.

4. Counsel for the respondent has taken this Tribunal to various annexures annexed with the memo of the reply including Annexure P-9 and especially page no. 329 onwards which is a conclusion arrived at after the audit is conducted by the auditor of digital addressable systems installed by the petitioner at their end. Counsel for the respondent has also taken this Tribunal in detail about various non-compliances pointed out by the empanelled auditor for the CAS as well as SMS and it is submitted by the counsel to the respondent that there is a 97% under-declaration by the petitioner of the total number of subscribers. More the subscribers more the amount is payable by the petitioner to the respondent and, therefore, there are all endeavours, illegally by the petitioner to reveal minimum number of subscribers, as far as Page | 2 possible by adopting all types of tactics which have been pointed out by the auditor in the report. Counsel for the respondent has also pointed out varieties of non-compliances of the provisions/ requirements pointed out under Scheduled III Appended to the Telecommunication (Broadcasting and Cable) Services Interconnection (Addressable Systems) Regulations, 2017 [for the sake of brevity referred to as Interconnection Regulations, 2017].

5. Having heard the counsel for the respondent and looking to the audit conducted by the empanelled auditor under Regulation 15 (2) of the Regulations, 2017 which is at Annexure P-9 to the memo of the petition given by the respondent. It appears that there are following types of non-compliances of the requirements by the petitioner.

Page No. 329 “Compliance Report for CAS & amp; SMS The compliance status as enumerated in below table is for currently deployed 3 CAS (Irdeto, ABV & amp; NSTV) and 1 SMS (Media Nucleus) however the same cannot be confirmed for the SMS used by DPO till 31st August, 2021 as the said system is found to be not connected with the network. The IRDETO CAS certificate(s) provided by DPO are undated and not contemporary therefore, non-compliant with the provisions of Schedule III. Page No. 332 Sl. Regulation Requirement Compliance Status No. 15. The CAS shall be able to tag Checked and found to be partially and blacklist VC numbers and compliant as IRDETO CAS has no STB numbers that have been option for Blacklisting the STB or involved in piracy in the past VC but ABV and NSTV do have to ensure that such VC or the Screenshot confirming same is STB cannot be re-deployed. attached herewith & marked as (Schedule III – C 15) Annexure-33 Sample report is attached herewith & marked as Annexure-33 16. It shall be possible to generate Checked and found to be partially the following reports from the compliant for (c) & (d) as IRDETO logs of the CAS: CAS has no option to generate these reports from frontend except Page | 3

STB-VC Pairing/De-Pairing for (a) as IRDETO CAS has cardless a. STB Activation/De-boxes only. activation a. Annexure-34 b. Channels Assignment b. Annexure-35 to STB c. Annexure-36 c. Report of the d. Annexure-36 activations or the deactivations of a particular channel for a given period. (Schedule III – C 16) Page No. 334 Sl. Regulation Requirement Compliance Status No. 3. The fingerprinting should not Checked & found to be partially get invalidated by use of any compliant as in IRDETO boxes device or software. Finger print disappear on Reboot (Ref. Schedule III – D 3) Annexure-40 5. The finger printing should be Checked & found to be partially on the top most layer of the compliant as in IRDETO CAS boxes video. finger printing is not on Top Most (Ref. Schedule III – D 5) Layer. Page No. 335 Sl. Regulation Requirement Compliance Status No. 12. Scroll messaging should be only Checked & found to be available in the lower part of the Partially compliant as scroll screen. is not supported in IRDETO (Ref. Schedule III – D 12) Boxes. Annexure-43 13. The STB should have a provision that Checked & found to be fingerprinting is never disabled. Partially compliant as after (Ref. Schedule III – D 13) reboot of IRDETO Boxes finger print disappeared. Page No. 336 Sl. Regulation Requirement Compliance Status No. 3. The STB should be capable of doing Checked & found to be fingerprinting. The STB should partially compliant as IRDETO support both Entitlement Control Box could not display the Message (ECM) and Entitlement ECM Command on Boxes Management Message (EMM) based Screen Shot is attached and fingerprinting. marked as Annexure-44 (Ref. Schedule III – E 3)

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5. The STB should be able to receive Checked & found to be messages from the Head-end. partially compliant as IRDETO (Ref. Schedule III – E 5) CAS has no option for messaging. 6. Messaging character length should Checked & found to be be minimal 120 characters. partially compliant as IRDETO (Ref. Schedule III – E 6) CAS has no option for messaging. Page No. 337 Sl. Regulation Requirement Compliance Status No. 7. There should be provision for global Checked & found to be messaging, group messaging and the partially compliant as IRDETO individual STB messaging. CAS has no option for (Ref. Schedule III – E 7) messaging and NSTV and ABV has no option for Group Messaging. 8. The STB should have forced Checked & found to be messaging capability including partially compliant as IRDETO forced finger printing display. CAS has no option for (Ref. Schedule III – E 8) messaging and NSTV has no option for Force messaging. Annexure-45 9. The STB must be compliant to the Checked & found to be applicable Bureau of Indian partially compliant as DPO Standards. did not provide BIS Certificate (Ref. Schedule III – E 9) for 6 out of 10 STB models declared by it. Annexure-8 11. The STBs with facilities for recording Checked & found to be the programs shall have a copy partially compliant as in case protection system. of IRDETO related STBs, (Ref. Schedule III – E 11) recording was playing even after deactivation. Page 339-340 Sl. Regulation Requirement Compliance Status No. 8. Compliance Status of the CAS and The SMS used by DPO till 31st SMS August, 2021 was found to be not connected with the network hence the compliance status for same cannot be confirmed. The IRDETO CAS certificate(s) provided by DPO are undated and not contemporary

Page | 5 therefore, non-compliant with the provisions of Clause C of Schedule III. 9. Compliance Status of Fingerprinting In case of IRDETO CAS related STBs finger print disappears on Reboot hence non-compliant to clause D (3) and D(13) of Schedule III. Incase of IRDETO CAS related STBs finger print does not appear on top most layer hence non-compliant to clause D(5) of Schedule III. In case of IRDETO CAS related STBS, the colour and position of fingerprint is fixed hence non-compliant to clause D(8) of Schedule III. In case of IRDETO CAS related STBS individual finger print appears as global hence non-compliant to clause D (10) of Schedule III. Scroll is not supported by IRDETO CAS related STBS hence non-compliant to clause D (12) of Schedule III. Page no. 314 AUDITOR’S OPINION & CONCLUSION The Digital Addressable System (CAS, SMS and STB) available and installed at M/s. Seven Star Dot Com Pvt. Ltd., Versova during the compliance audit (14th February 2022 to 26th February 2022), except reported otherwise in the previous sections of this report, meets the minimum requirements as specified by TRAI under DAS Schedule-III of Telecommunication (Broadcasting and Cable) Services Interconnection (Digital Addressable System) Regulations, No. 1 of 2017, dated March 3, 2017 issued by TRAI. In view of our observations regarding the SMS which was in use for substantial audit period (31 out of 36 months) and IRDETO CAS Servers having major subscriber data, the compliance status cannot be confirmed for the entire audit period.”

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6. In view of the aforesaid observations by the empanelled auditor of TRAI and looking to the non-compliances of the requirements as enumerated Scheduled-III appended with the Interconnection Regulations, 2017, prima facie it appears that looking to 3rd Proviso to Regulation 15(2) of the Regulations, 2017 the respondent who is a broadcaster may disconnect the supply of signals of their channels to the petitioner. Prima facie, looking to the report given by the empanelled auditor, there are substantial non-compliances of the requirement of Scheduled-III appended with the Interconnection Regulations, 2017. The resultant effect of the non-compliances and the methodology adopted by the petitioner, prima facie, leads to a fact that there is a substantial under-declaration by the petitioner of the number of subscribers. More the subscribers, more the amount is payable by the petitioner to the respondent. Petitioner is a MSO and, therefore, it is submitted by the counsel for the respondent that this petitioner-MSO is always in attempt of under-declaration of the number of subscribers by adopting varieties of methods and, therefore, audit by empanelled auditor has to be done as per the Interconnection Regulation, 2017 and looking to this auditor’s report and looking to the substantial non-compliances, prima facie respondent has all power, jurisdiction and authority to disconnect the supply of signals of their channels which are given to the petitioner.

7. We, therefore, vacate the stay granted by this Tribunal vide our earlier order dated 14.6.2022.

8. The matter is adjourned for further hearing on 23.3.2023.

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9. The party-in-person who is Authorized representative has understood the next date of hearing as 23.3.2023. He shall remain present on the next date of hearing.

(JUSTICE D. N. PATEL) CHAIRPERSON (SUBODH KUMAR GUPTA) MEMBER

/NS/

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