M/S. Ideal Hotels & Industries Ltd. vs Sebi
- CitationAppeal No. 164 of 2015
Ratio decidendi
The rule this decision rests on
A company that has admittedly failed to obtain SCORES authentication and to redress investor complaints within the time prescribed by SEBI's circulars, and that does not dispute the finding of violation, cannot resist a penalty under Section 15C of the SEBI Act, 1992 merely by contending that the amount imposed is disproportionate to the statutory maximum. Timely redressal of investors' grievances is of utmost importance, and SEBI's centralised web-based complaints redress system (SCORES) exists to monitor the online movement of complaints to intermediaries and to display action taken reports; non-compliance with the circulars implementing it is a violation warranting penalty.
Written by Miss Lucy from the judgment below, not taken from a headnote.
Judgment
As delivered
Date : 04.08.2015
Misc. Application No. 132 of 2015 And Appeal No. 164 of 2015
M/s. Ideal Hotels & Industries Ltd. Hotel Ideal Tops, Cantt, Varanasi, Uttar Pradesh. ...... Appellant
Versus
Securities and Exchange Board of India SEBI Bhavan, Plot No. C-4A, G Block, Bandra Kurla Complex, Bandra (East), Mumbai - 400 051. ...... Respondent
Mr. Vikas Mishra, Advocate for the Appellant. Mr. Kumar Desai, Advocate with Mr. Manish Chhangani, Advocate i/b The Law Point for the Respondent.
CORAM : Justice J. P. Devadhar, Presiding Officer Jog Singh, Member
Per : Jog Singh (Oral)
1.
With the consent of the parties the appeal and the Miscellaneous
Application have been heard and are being disposed of by this order.
Misc. Application No. 132 of 2015
2. There is a delay of about 43 days in filing the appeal. Miscellaneous
Application No. 132 of 2015 has been moved by the learned counsel for the
appellant. After hearing both the counsel and for the reasons stated in the
Miscellaneous Application, the same is allowed. 2 Appeal No. 164 of 2015
3. The appellant has preferred the present appeal against the impugned
order dated October 29, 2014 passed by the learned Adjudicating Officer under
Section 15C of the Securities and Exchange Board of India Act, 1992 (For
short SEBI Act, 1992) seeking to impose a monetary penalty of ` 1,20,000/-
for violating SEBI's circular dated June 3, 2011 read with Circular dated
August 13, 2012 for not redressing the investors' complaints as prescribed by
SEBI through various circulars issued from time to time.
4. By the said circulars, SEBI directed certain companies, including the
appellant, to obtain SCORES authentication and also redress the pending
investors' complaints within the stipulated time prescribed by the circulars.
Nothing seems to have been done by the company and as such SEBI appointed
an Adjudicating Officer by order dated October 4, 2013 for holding inquiry
and imposing penalty against the appellant as per procedure established by
SEBI (Procedure for Holding Inquiry and imposing Penalties by the
Adjudicating Officer) Rules, 1995 read with Section 15-I of the SEBI Act,
1992 for violation of the said circulars. A detailed inquiry was conducted as
per due procedure of law and after affording an opportunity of personal
hearing and following principles of natural justice, the learned adjudicating
officer has held that the appellant has violated the said circulars in as much as
it failed to obtain SCORES authentication and also did not resolve the pending
investors' grievances as per the mandate of law. This allegation and
consequent finding of the learned Adjudicating Officer has not been refuted by
the appellant. Therefore, the appellant cannot challenge the imposition of
penalty of ` 1,20,000/- as against the maximum penalty of ` 1 crore prescribed 3
by Section 15C of the SEBI Act, 1992 only on the ground of proportionality.
In the facts and circumstances of the present case, the appeal is, therefore,
liable to be dismissed. In fact, it is one of the important duties cast upon the
SEBI to see that there is speedy redressal of grievances of investors and the
appellant has admittedly failed to upload and do the needful as regards the
redressal of complaints of various investors in time.
5. We have repeatedly held that timely redressal of the investors'
grievances by the companies is of utmost importance. Keeping this
importance in mind, SEBI by circular dated August 2, 2011, SEBI has
introduced a system of processing investors' complaints in a centralized web
based complaints redress system, which is commonly known as 'SCORES'.
Under this system a centralized database of all the complaints and their online
movement to the concerned intermediaries is monitored. Similarly, online
upload of action taken reports (ATR) by the concerned entities and its viewing
by investors of the action on the complaints and their current status etc. all are
displayed.
6. In view of the facts and circumstances of the case, the appeal is hereby
dismissed with no order as to costs.
Sd/-
Justice J. P. Devadhar Presiding Officer
Sd/-
Jog Singh Member
04.08.2015 Prepared & Compared by PTM
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