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M/S Daddys Builders Pvt. Ltd. vs Manisha Bhargava

Supreme Court11 February 2021M.R. Shah · Dhananjaya Y. Chandrachud

Ratio decidendi

The rule this decision rests on

Consumer fora have no jurisdiction and/or power to accept a written statement/reply to a consumer complaint filed beyond the period of 45 days prescribed under the Consumer Protection Act, 1986 (30 days extendable by a further 15 days), notwithstanding any application for condonation of delay, whether such application is considered on its formal merits or on the substantive merits of the case. The prospective application of the Constitution Bench's judgment in New India Assurance Company Limited v. Hilli Multipurpose Cold Storage Pvt. Ltd. (2020) 5 SCC 757 does not render that judgment inapplicable to applications for condonation of delay filed before that judgment; the prospective application refers only to the protection of earlier orders that had already condoned delay in reliance on the interim position created by Reliance General Insurance Co. Ltd., and does not extend to applications for condonation considered after the Constitution Bench's decision or to the legal principle itself regarding the absence of power to extend time.

Written by Miss Lucy from the judgment below, not taken from a headnote.

Judgment

As delivered

REPORTABLE IN THE SUPREME COURT OF INDIA EXTRA-ORDINARY APPELLATE JURISDICTION Petition for Special Leave to Appeal (Civil) No. 1240 of 2021

M/s Daddy’s Builders Pvt. Ltd. & Another …Petitioners

Versus Manisha Bhargava and Another …Respondents

ORDER

M.R. SHAH, J.

1. Feeling aggrieved and dissatisfied with the impugned order dated

04.09.2020 passed by the National Consumer Disputes Redressal Commission,

New Delhi (hereinafter referred to as the ‘National Commission’) in First

Appeal No. 1999/2018, by which the National Commission has dismissed the

said appeal confirming the order passed by the Karnataka State Consumer

Disputes Redressal Commission (hereinafter referred to as the ‘State

Commission’) dated 26.09.2018 rejecting the application filed by the petitioners Signature Not Verified Digitally signed by Sanjay Kumar Date: 2021.02.11 16:44:25 IST Reason:

herein seeking condonation of delay in filing the written version/written

1 statement to the consumer complaint, original respondent nos. 1 & 2-petitioners

herein have preferred the present special leave petition.

2. By order dated 26.09.2018, the State Commission rejected the application

filed by the petitioners herein seeking condonation of delay in filing the written

statement/written version to the consumer complaint. It is not in dispute that

the written version/written statement was filed beyond the prescribed period of

limitation provided under the Consumer Protection Act, 1986 (hereinafter

referred to as the ‘Act’), i.e., beyond the period of 45 days. It is not in dispute

that as per the provisions of the Act, the written version/written statement is

required to be filed within 30 days and the same can be extended by a further

period of 15 days. The order passed by the State Commission came to be

confirmed by the National Commission. Hence, the present special leave

petition.

3. Shri Ashish Choudhary, learned Advocate appearing on behalf of the

petitioners has vehemently submitted that it is true that as per the decision of the

Constitution Bench of this Court in the case of New India Assurance company

Limited v. Hilli Multipurpose Cold Storage Private Limited, reported in (2020)

5 SCC 757, the District Forum has no power to extend the time to file the

response to the complaint beyond the period of 15 days in addition to 30 days as

is envisaged under Section 13 of the Act. It is submitted that however as

observed in paragraph 63, the said judgment shall be applicable prospectively

2 only. Therefore, it is the case on behalf of the petitioners that the aforesaid

decision shall not be applicable retrospectively, and more particularly to the

complaints filed before the said decision. It is submitted that in the present case

the application for condition of delay came up for consideration before the State

Commission on 26.09.2018 and on that date there was a judgment of this Court

in the case of Reliance General Insurance Co. Ltd. v. M/s Mampee Timbers &

Hardwares Pvt. Ltd. (Diary No. 2365 of 2017 decided on 10.02.2017) directing

the consumer fora to accept the written statement beyond the stipulated time of

45 days in an appropriate case, on suitable terms, including the payment of costs

and to proceed with the matter, keeping in view the fact that the judgment of

this Court in the case of New India Assurance Company Limited v. Hilli

Multipurpose Cold Storage Private Limited, reported in (2015) 16 SCC 20 has

been referred to a larger Bench. Therefore, it is the case on behalf of the

petitioners that the State Commission ought to have condoned the delay in filing

the written statement/written version to the consumer complaint.

4. Having heard learned counsel appearing on behalf of the petitioners and

so far as the question whether the date on which the State Commission passed

the order, then on that date, whether the State Commission has the power to

condone the delay beyond 45 days for filing the written statement under Section

13 of the Act is concerned, as such, the said issue whether the State

Commission has the power to condone the delay beyond 45 days is now not res

3 integra in view of the Constitution Bench decision of this Court in the case of

New India Assurance Company Limited v. Hilli Multipurpose Cold Storage Pvt.

Ltd. reported in (2020) 5 SCC 757. However, it is submitted by the learned

counsel appearing on behalf of the petitioners that as in paragraph 63 it is

observed that the said judgment shall be applicable prospectively and therefore

the said decision shall not be applicable to the complaint which was filed prior

to the said judgment and/or the said decision shall not be applicable to the

application for condonation of delay filed before the said decision.

However, the aforesaid cannot be accepted. It is required to be noted that

as per the decision of this Court in the case of J.J. Merchant v. Shrinath

Chaturvedi, reported in (2002) 6 SCC 635, which was a three Judge Bench

decision, consumer fora has no power to extend the time for filing a

reply/written statement beyond the period prescribed under the Act. However,

thereafter, despite the above three Judge Bench decision, a contrary view was

taken by a two Judge Bench and therefore the matter was referred to the five

Judge Bench and the Constitution Bench has reiterated the view taken in the

case of J.J.Merchant (supra) and has again reiterated that the consumer fora

has no power and/or jurisdiction to accept the written statement beyond the

statutory period prescribed under the Act, i.e., 45 days in all. However, it was

found that in view of the order passed by this Court in Reliance General

Insurance Co. Ltd. (supra) dated 10.02.2017, pending the decision of the larger

4 Bench, in some of the cases, the State Commission might have condoned the

delay in filing the written statement filed beyond the stipulated time of 45 days

and all those orders condoning the delay and accepting the written statements

shall not be affected, this Court observed in paragraph 63 that the decision of

the Constitution Bench shall be applicable prospectively. We say so because

one of us was a party to the said decision of the Constitution Bench.

5. Now so far as the reliance placed upon the order passed by this Court

dated 10.02.2017 in the case of Reliance General Insurance Co. Ltd. (supra) is

concerned, the same has been dealt with in detail by the National Commission

by the impugned order while deciding the first appeal. As rightly observed by

the National Commission, there was no mandate that in all the cases where the

written statement was submitted beyond the stipulated period of 45 days, the

delay must be condoned and the written statement must be taken on record. In

order dated 10.02.2017, it is specifically mentioned that it will be open to the

concerned fora to accept the written statement filed beyond the stipulated period

of 45 days in an appropriate case, on suitable terms, including the payment of

costs and to proceed with the matter. Therefore, ultimately, it was left to the

concerned fora to accept the written statement beyond the stipulated period of

45 days in an appropriate case. As observed by the National Commission that

despite sufficient time granted the written statement was not filed within the

prescribed period of limitation. Therefore, the National Commission has

5 considered the aspect of condonation of delay on merits also. In any case, in

view of the earlier decision of this Court in the case of J.J. Merchant (supra)

and the subsequent authoritative decision of the Constitution Bench of this

Court in the case of New India Assurance Company Limited v. Hilli

Multipurpose Cold Storage Pvt. Ltd. (2020) 5 SCC 757, consumer fora has no

jurisdiction and/or power to accept the written statement beyond the period of

45 days, we see no reason to interfere with the impugned order passed by the

learned National Commission.

6. In view of the above and for the reasons stated hereinabove, the present

special leave petition deserves to be dismissed and is accordingly dismissed.

…………………………………J. [Dr. Dhananjaya Y. Chandrachud]

New Delhi; ………………………………….J. February 11, 2021. [M.R. Shah]

6

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