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Sanjay Bansal vs M/S Vipul Ltd. (Formerly Known As Vipul Infrastructure Developers Ltd.) & Another

Supreme Court12 April 2019D.Y. Chandrachud · Hemant Gupta

Ratio decidendi

The rule this decision rests on

A determination of whether a person is a "consumer" under Section 2(1)(d) of the Consumer Protection Act, 1986 cannot be made on the basis of surmise or assumption. The mere fact that an individual has booked multiple properties does not, in itself, constitute conclusive evidence that such person is not a consumer, and absent evidence regarding the actual purpose of the purchase, no conclusive presumption can be drawn on that ground alone. A preliminary objection to maintainability that turns on a mixed question of law and fact—whether the purchaser is a consumer—should not be decided at the threshold stage, but rather must be determined after pleadings are complete and the parties have had an opportunity to adduce evidence in support of their respective cases.

Written by Miss Lucy from the judgment below, not taken from a headnote.

Judgment

As delivered

1

REPORTABLE

IN THE SUPREME COURT OF INDIA

CIVIL APPELLATE JURISDICTION

CIVIL APPEAL NO(S). 10611 OF 2013

SANJAY BANSAL Appellant(s)

VERSUS

M/S VIPUL LTD. (FORMERLY KNOWN AS VIPUL INFRASTRUCTURE DEVELOPERS LTD.) & ANR. Respondent(s)

JUDGMENT

Dr. Dhananjaya Y. Chandrachud, J.

Admit.

The appellant filed a consumer complaint before the

National Consumer Disputes Redressal Commission (“NCDRC”). The

appellant alleged that there was a deficiency of service on the

part of the developers in not executing agreements in respect

of four flats which were booked by the appellant in a project

called “Orchid Petals” located at Sector 49, Gurgaon. The

following reliefs were sought in the complaint:

Signature Not Verified

“It is therefore, most respectfully prayed that Digitally signed by MANISH SETHI Date: 2019.04.22 this Hon’ble Commission may kindly be pleased to 18:06:56 IST Reason: direct the opposite parties to:

a. Execute the buyers agreement/sale deed with the complainant, qua flat Nos. 1103, 1203, 903 2

in tower no. 15 and flat no. 1402 tower no. 21 in Orchid Petals Condominium Complex 1 sector 49, Gurgaon, Haryana.

b. Pay Rs five lakhs as compensation for the harassment, agony and pain suffered by the complainant.

c. Pay cost of the proceedings; and/or d. Any other / further compensation as complainant may be entitled may also be granted.

The respondents raised a preliminary objection to the

maintainability of the complaint in their counter affidavit on

the ground that since the appellant had booked four flats, the

purpose was resale and commercial gain. Hence, it was pleaded

that the appellant is not a “consumer” within the meaning of

Section 2(1)(d) of the Consumer Protection Act, 1986 (“Act”).

The averments in that regard in the objection raised by the

second respondent are as follows:-

“1. …The complainant had applied for these flats with a clear intention of resale. The purpose by applying for four flats i.e. on such a large scale by the complainant was only resale for commercial gain. The complainant, as is apparent from his complaint, intended to make short term profits by selling the four flats which were tentatively allotted to his; subject to certain conditions. The complainant had no intention to use the four flats as a residential / dwelling unit for himself or his family……”

The appellant contested the above objections and stated

that the flats were not intended for commercial resale

but for the members of his family. The appellant has made the

following averments in response:

“1. It is admitted the complainant applied for the allotment of four flats in the ‘Orchid Petals’ 3

housing project, but it is denied that the complainant applied for the flats for commercial resale and to earn commercial gains there-from. The complainant wanted to live near his family members and therefore, he applied for the flats. It is surprising he applied for the flats. It is surprising that how and in what manner the defendant no. 2 suo motto came to the conclusion of the intention of the complainant of not using the flats as residential house for himself or his family mem- bers and also about his financial capacity to pay the installments of the flats. The complainant belongs to prestigious alumini of India Institute of Management and is a successful entrepreneur having an Income of Rs. 2.18 Crore as per the ITR of As- sessment Year 2005-2006, Rs. 1.52 Crore as per the ITR of Assessment Year 2004-2005, therefore the op- posite Parties allegation that the complainant has no capacity to pay is incorrect.

The NCDRC rejected the consumer complaint and upheld the

objection. The grounds which weighed with the NCDRC emerge from

the following extract from its decision:

“7. ... The fact that the complainant had booked four flats makes it clear that the aforesaid book- ing obviously was not for the purpose of residence and the hidden purpose behind aforesaid four book- ings was to make profits on re-sale of the proper- ties. Our aforesaid conclusion is strengthened from the fact that the complainant admittedly booked four flats knowing fully well that the oppo- site parties did not have necessary sanctions and approvals for the project at the relevant time. The plea of the complainant that he had booked those flats for himself and his family members is not ac- ceptable for the reason that in the complaint the complainant has not clarified who were the family members for whose residence he had booked those flats. The complainant has placed on record the terms and conditions for registration and allotment of flats in the aforesaid project. On perusal of the terms and conditions signed by the complainant for respective flats it is clear that all these terms and conditions vis a vis the booked flats are signed by the complainant at Gurgaon on 4th August 2004 as sole/1st applicant. Though there is a column for signature of second applicant, it has not been signed by anyone. Had the plea of the com- plainant that he had booked those flats for the 4

residence of his family members been correct, he would have obtained the signatures of the respec- tive family members as second applicant for whom the respective flats were booked. Thus, we have no hesitation in concluding that the flats in question have been booked by the complainant with the inten- tion to make commercial gains by re-selling the flats on completion at higher rate.”

Learned counsel appearing on behalf of the appellant

submits that the fact that the appellant had booked four flats

cannot be a reason enough to hold that he is not a “consumer”

within the meaning of Section 2(1)(d). Learned counsel urged

that the decision of the NCDRC to hold that the appellant is

not a consumer is based on surmise without any evidence.

On the other hand, learned counsel appearing on behalf of

the second respondent submitted that the appellant did not

disclose before the NCDRC the names of the members of his

family for whose benefit the flats were being purchased, and it

was only during the pendency of the present proceedings that in

the form of an additional affidavit, the lacuna in the pleading

is sought to be covered up. Learned counsel supported the

reasoning of the NCDRC that a purchaser of four flats cannot be

recorded as a “consumer”.

We find that the NCDRC has proceeded to decide the

objections to the maintainability of the complaint on an ipse

dixit. The fact that an individual has booked four flats may

not by itself be a circumstance on the basis of which a

conclusive presumption can be drawn that he or she is not a

consumer in the absence of evidence regarding the purpose of

the purchase. Ultimately, it is a matter to be decided on the 5

basis of evidence whether, as the appellant pleads, the flats

were booked not for the purposes of resale, but for the members

of his family. The appellant has seriously contested the claim

of the developer that the flats were booked by way of an

investment, for commercial resale.

At this stage before the NCDRC, there was no material on

the basis of which a conclusion could have been drawn one

way or the other. The NCDRC has sought to buttress its finding

by recording that the appellant had booked the flats at a

stage when sanction and approval for the project had not

been obtained. This again may not strictly be a relevant

consideration since a prospective buyer may invest in a

building project bonafide, placing trust in the reputation of

the builder to deliver possession. The fact that the appellant

did not specifically mention the names of the members of his

family may be one factor which may be placed in the balance in

the ultimate decision. However, a finding, whether the

appellant is nor is not a consumer should have been arrived at

after the pleadings were complete and the parties had an

opportunity to adduce evidence in support of their respective

cases. Absent such an exercise, the decision of the NCDRC rests

purely on assumption or surmise.

For the above reasons, we allow the appeal and set aside

the impugned order of the NCDRC dated 5 August 2013. Consumer

Complaint No. 85 of 2006 is accordingly, restored to the file

of the NCDRC. We clarify that we have not expressed any

opinion on the merits of the rival claims and contentions of 6

the parties including on the question whether or not the

appellant is a consumer within the meaning of Section 2(1)(d)

of the Act. The NCDRC shall decide that issue together with

the complaint after evidence is adduced by the parties.

At this stage, the learned counsel appearing on behalf of

the first respondent has stated that the first respondent was

proceeded against ex-parte. Learned counsel has requested

the Court to permit the first respondent to file its written

statement and to contest the proceedings. This request has

not fairly been opposed on behalf of the appellant. We

accordingly, permit the first respondent to file a written

statement within a period of four weeks from today and to

contest the proceedings.

The appeal is, accordingly, disposed of. No order as to

costs.

Pending application(s), if any, shall also stand disposed

of.

..............................J. (DR. DHANANJAYA Y. CHANDRACHUD)

..............................J. (HEMANT GUPTA)

NEW DELHI APRIL 12, 2019 7

ITEM NO.36 COURT NO.11 SECTION XVII

S U P R E M E C O U R T O F I N D I A RECORD OF PROCEEDINGS

Civil Appeal No(s). 10611/2013

SANJAY BANSAL Appellant(s)

VERSUS

M/S VIPUL LTD. (FORMERLY KNOWN AS VIPUL INFRASTRUCTURE DEVELOPERS LTD.) & ANR. Respondent(s)

Date : 12-04-2019 This appeal was called on for hearing today.

CORAM :

HON'BLE DR. JUSTICE D.Y. CHANDRACHUD HON'BLE MR. JUSTICE HEMANT GUPTA

For Appellant(s) Mr. Shrish Kumar Misra, AOR Mr. Kumar Manish, Adv.

Mr. Ajay Kumar, Adv.

Ms. Deepika Mishra, Adv.

For Respondent(s) Sarojanand Jha, Adv.

Kirat Randhawa, Adv.

Purva Kohli, Adv.

Mr. Gautam Talukdar, AOR

Mr. Akshay Girish Ringe, Adv.

Mr. Siddharth Joshi, Adv.

Mr. Gagan Gupta, AOR

UPON hearing the counsel the Court made the following O R D E R

Admit.

The appeal is disposed of in terms of the signed order.

Pending application(s), if any, shall stand disposed of.

(MANISH SETHI) (SAROJ KUMARI GAUR) COURT MASTER (SH) BRANCH OFFICER

(Signed reportable judgment is placed on the file)

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