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Punjab University vs Unit Trust Of India .

Supreme Court9 July 2014Pinaki Chandra Ghose

Ratio decidendi

The rule this decision rests on

A statutory body or autonomous institution investing funds, even for the purpose of managing employee welfare schemes or pension funds, does not thereby engage in "commercial purpose" as contemplated by the definition of "consumer" in Section 2(1)(d) of the Consumer Protection Act, 1986, provided the investment is made for the betterment of employees and no profit is intended to accrue to the institution itself; accordingly, such institutions fall within the definition of "consumer" and may approach the consumer forums for relief. The term "commercial purpose" in the context of the definition of "consumer" in Section 2(1)(d) of the Act must be interpreted by examining the facts and circumstances of each case rather than applying a rigid test; an undertaking pursued with the object of making profit out of the undertaking constitutes a commercial purpose, while investments made for benevolent purposes or employee welfare, even if managed by institutions, do not fall within that category. The explanation to Section 2(1)(d) of the Consumer Protection Act, 1986, which excludes from the definition of "commercial purpose" the use of goods or services exclusively for earning livelihood by means of self-employment, is clarificatory in nature and applies harmoniously to both clauses (i) and (ii) of the definition of "consumer," and this interpretation applies to all pending proceedings in light of the 2003 amendment. A mutual fund or investment scheme service provider offering assured returns at a specified rate per annum, coupled with guarantees regarding capital protection and repurchase prices, must honour those terms; if the service provider unilaterally deviates from the assured terms by investing more than permitted in equity markets or changing the terms of NAV-based redemption for reinvested units contrary to the offer document, this constitutes deficiency in service, provided the offer document and terms are binding, clear, and communicated to the investor. All investments are subject to market risks and fluctuations, and where the scheme explicitly provides that maturity amounts will depend on NAV and the returns on reinvested units are subject to prevailing NAV rather than guaranteed at par value, an investor cannot claim deficiency of service merely because the maturity amount received falls below expectations if the service provider has adhered to the terms set forth in the offer document.

Written by Miss Lucy from the judgment below, not taken from a headnote.

Judgment

As delivered

v" 1

Reportable

IN THE SUPREME COURT OF INDIA

CIVIL APPELLATE JURISDICTION

CIVIL APPEAL NO.400 OF 2007

Punjab University ... Appellant

:Versus:

Unit Trust of India & Ors. ... Respondents

WITH

CIVIL APPEAL NOS.503 of 2008 & 4664 of 2009

JUDGMENT

Pinaki Chandra Ghose, J.

1. Delay in filing Civil Appeal No.503 of 2008 is condoned.

2. Civil Appeal No.400 of 2007 has been filed by the Punjab

University which is a statutory/autonomous body constituted

under the Punjab University Act, 1947 for imparting education to Signature Not Verified Digitally signed by Sanjay Kumar

the general public. Civil Appeal No.503 of 2008 is the cross appeal Date: 2014.07.09 16:11:36 IST Reason:

filed by the Unit Trust of India. Both the aforementioned appeals 2

arise against the impugned judgment dated October 17, 2006 of the

National Consumer Disputes Redressal Commission (hereinafter

referred to as "National Commission") in Original Petition No.97 of

2004, which was filed by Punjab University, being the complainant

against the Unit Trust of India (hereinafter referred to as "UTI").

Civil Appeal No.4664 of 2009 filed by the UTI arises against the

impugned order dated April 17, 2009 passed by the National

Commission in Original Petition No.51 of 2005, which has been filed by the complainant Punjab Agriculture University against the

opposite party being the UTI.

3. As the consumer complaint filed in both the matters pertains

to the same scheme being the "Institutional Investors Special Fund

Unit Scheme, 1998" (hereinafter referred to as "IISFUS-98") in

which the Punjab University (complainant in Original Petition No.97

of 2004) and Punjab Agriculture University (complainant in Original

Petition No.51 of 2005) invested and the National Commission while

passing the order in Original Petition No.51 of 2005 relied upon its

earlier decision rendered in Original Petition No.97 of 2004, all the

matters were heard together and are being disposed of by means of

this common judgment.

3

4. To understand the controversy in these appeals, we will briefly

discuss the factual matrix, which for the sake of brevity is limited to

the facts extracted from Civil Appeal No. 400 of 2007 and is stated

as under:

4.1. Punjab University employs thousands of employees for the

smooth functioning of the University and for this purpose it receives

grants from the Central Government as well as from the State

Government for making payment to its employees towards salaries,

provident funds, gratuity etc. The University has a contributory

Provident Fund Scheme for its employees and its fund is

maintained and administered by the University. In the year 1993,

Punjab University invested an amount of Rs.9.6 crores in the

"Institutional Investors Special Fund Unit Scheme-93" (hereinafter

referred to as "IISFUS-93") of UTI, which was an open ended

scheme.

4.2. The amount was invested with the reinvestment option of

the dividend and the said amount became Rs.19.78 crores on

termination of the scheme by the UTI on March 31, 1998. This

Scheme guaranteed protection of original capital and assured a

return of 16% per annum payable half yearly. The IISFUS-93 4

Scheme was unilaterally terminated by the UTI w.e.f. March 31,

1998 and the maturity amount became Rs.19,78,26,299.44p. 4.3. Thereafter, in the year 1998, another Scheme i.e. IISFUS-98 was floated by the UTI and Punjab University invested

an amount of Rs.19 crores which was received by it on the maturity

of IISFUS-93 with a specific understanding that the dividend

receivable during the Scheme period would be reinvested and it

would be refunded with a minimum interest at the rate of 13.5%

per annum.

4.4. In view of the conversion of Rs.19 cores from IISFUS-93 to

IISFUS-98, the University also made an investment of Rs.4.5 crores.

This investment was made out of the funds "Foundation for Higher

Education & Research". The Head Office of UTI at Mumbai issued

two IISFUS-98 certificates for 1,90,00,000 units and 45,00,000

units worth Rs.19 crores and Rs.4.5 crores respectively, with each

unit having a face value of Rs.10/-. The dispute in this matter

revolves around the question as to whether the University is entitled

to interest at the rate of 13.5% on the reinvested amount i.e the

dividend which is reinvested with the UTI.

4.5. On June 4, 2003, the UTI sent the cheques for the maturity

amount of Rs.30,45,23,910.23 and for Rs.7,13,81,520/- drawn on 5

UTI Bank Limited and also furnished the details of the maturity

payments against the investments. On receiving the cheque for

Rs.30,45,23,910.23, being the maturity amount of Rs.19 crores

from the UTI, the appellant University was surprised and shocked

as according to the "Terms of Offer" of IISFUS-98, the maturity

proceeds would be Rs.48,76,88,935.12/- which is higher than the

amount received. The University served a legal notice to the UTI for

the deficit payment of Rs.18,31,65,024.89 and Rs.4,21,93,558/-

along with interest. On November 10, 2004, the University filed a

complaint, being Original Petition No.97 of 2004, before the

National Commission. The contention of the appellant-University

before the National Commission was that they were assured that

the dividend income would be reinvested in further units at Net

Asset Value (hereinafter referred to as "NAV") and on those units

also, in any case, they were assured that they would get

minimum return @ 13.5% per annum and that it would be

repurchased at par i.e. @ Rs.10/-. The respondents filed a response to the said complaint filed by the appellant University. 4.6. The National Commission vide its order dated October 10,

2006 dismissed the said complaint filed by the appellant-University 6

on merits. However, the Commission held that the complaint of the

appellant-University is maintainable under the Act for deficiency of

services by the respondent-Institution. Hence, the appellant

University is before us challenging the order passed by the National

Commission and the respondent-Institution is challenging the locus

standi of the appellant-University before the National Commission

in its cross-appeal before us.

5. The case of the appellant being Punjab University is that UTI

failed to honour the assurance of 13.5% per annum returns and

that they were in breach of contract as they invested more than

20% in equity markets owing to which the NAV fell and the same

amounts to deficiency of services. It has been further submitted by

the learned counsel appearing on behalf of the appellant that the

respondents failed to disclose the details of the alleged

Non-Performing Assets and also failed to disclose the efforts made

by them to recover Non-Performing Assets and how they intended to

treat them. It has also been submitted that the National

Commission was incorrect in considering the offer document which

was not binding on the parties especially in the light of the fact that

UTI did not give them the offer document and they were only given a 7

letter dated March 9, 1998 addressed by the Executive Director of

UTI, terms of offer and the conversion application but not the offer

document. It has been lastly contended that the impugned order is

incorrect in view of the fact that the appellant as per the terms of

offer was required to read the offer document without the same

being binding on the parties and that the terms pertaining to the

Development Reserve Fund were not honoured.

6. In addition to the above, the Punjab Agriculture University the

complainant in Original Petition No.51 of 2005, being the

respondent in Civil Appeal No 4664 of 2009 through the learned

counsel appearing on its behalf submitted that the investment

made by the appellant University in the IISFUS-98, cannot come under the term "commercial" as per the meaning of the word

"commerce" as has been held by the National Commission in the

impugned judgment. For this purpose, he relied upon the decision

of this Court in Laxmi Engineering Works vs. P.S.G. Industrial

Institute1.

7. Learned counsel for Punjab Agriculture University further

submitted that in the light of the specific findings of the National

Commission that "no benefit by way of profit was to accrue to the

1 (1995) 3 SCC 583 8

complainant, improving its balance-sheet", there was no question of

the University making any profit and even if the University was

making any profit after paying the statutory dues to its employees,

it cannot be called a commercial purpose as it had invested the

money on the basis of the promise made by UTI that the University

would be paid interest at the rate of 13.5% per annum for the

investment made in the IISFUS-98, for the reason that the scheme

was open only to the institutions, the UTI was charging a

consideration for the scheme floated by it.

8. It was further submitted by the learned counsel for the

appellant University that the investors who deposited their money

in the UTI Scheme are the consumers and in the event of a breach

by the UTI in respect of the promise made by it, it would be open to

them to approach the Consumer Forums for "deficiency" of service,

and the UTI cannot take a plea that the investments were made for

profit and not for earning livelihood. The counsel of the Punjab

Agriculture University concluded his arguments by submitting that

a distinction has to be made as to how the goods are further used;

merely because institutions at the invitation of the UTI had invested

money in IISFUS-98, they cannot be called as commercial people 9

just because the investment is made for the purpose of earning a

profit, and if such a narrow view is taken then the institutions who

deposit money with the financial institutions in order to earn

interest, in furtherance of their obligation of discharging their

duties, would be deprived of litigating their cases for breach of promise under the Act.

9. Mr. Amarendra Sharan, learned senior counsel appearing on

behalf of UTI on the other hand, submitted that the complainant

Universities do not fall under the term "consumer" as defined under

Section 2(1)(d) of the Act and the respondent-UTI was not

providing any "services" as defined under Section 2 (1)(o) of the Act

and hence the complainant Universities are not entitled to any relief

before the National Commission. We will reproduce Section 2(1)(d)

of the Act for ready reference:

"(d) ‘Consumer’ means any person who,-

(i) buys any goods for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any user of such goods other than the person who buys such goods for consideration paid or promised or partly paid or partly promised, or under any system of deferred payment, when such use is made with the approval of such person, but does not include a person who obtains such goods for resale or for any commercial purpose; or 10

(ii) hires or avails of any services for a consideration which has been paid or promised or partly paid and partly promised, or under any system of deferred payment and includes any beneficiary of such services other than the person who ‘hires or avails of the services for consideration paid or promised, or partly paid and partly promised, or under any system of deferred payment, when such services are availed of with the approval of the first mentioned person but does not include a person who avails of such services for any commercial purpose;

Explanation.- For the purposes of this clause, "commercial purpose" does not include use by a person of goods bought and used by him and services availed by him exclusively for the purposes of earning his livelihood by means of self-employment."

10. It is the contention of the learned senior counsel appearing for

the UTI that from the definition of "consumer" as quoted above, it is

clear that "consumer" means any person who hires or avails of any

services for a consideration, but does not include a person who

avails of such services for any commercial purpose and the

"commercial purpose" does not include services availed by him

exclusively for the purposes of earning his livelihood by means of

self-employment. Learned senior counsel submitted that the

services of participating in the Schemes of the UTI are for

commercial purpose if the same are not availed by any person

exclusively for the purposes of earning his livelihood by means of 11 self-employment. He further submitted that as the University

invested the money in the UTI’s Scheme for the purpose of getting

higher returns through the Stock Market for commercial

enrichment of its fund, and no consideration was charged by the

UTI for the returns on investment, the University is excluded from

the definition of "consumer".

11. Mr. Sharan, learned senior counsel further submitted that the

University is not availing the Schemes exclusively for the purposes

of earning its livelihood by means of self-employment inasmuch as

the University’s livelihood is by imparting education for

consideration from students in the form of tuition and other allied

fees/charges and this activity of the University is not

‘self-employment’. That it is an admitted fact that the services

availed by the University were neither for their self-employment nor

for their livelihood and therefore the transactions were for the

purpose of investment in the Stock Market with the object of

earning profit and a higher rate of return and thus it would be for

‘commercial purpose’.

12. Mr. Sharan, learned senior counsel drew our attention to the

fact that the University invested the monies of the CPF/GPF and

Pension Funds and it admitted before the National Commission that 12

the payment of pension to the pensioners/family pensioners is also

made from the interest accrued from these investments. As per Mr.

Sharan, the aforementioned clearly established that the investment

by the University in the Stock Market is for earning profits and that

these risks for higher returns are purely commercial ventures with

clear intention and motive to achieve the purpose of higher

commercial benefits to the University so as to enable it to discharge

its liability of payments to the pensioners.

13. Mr. Sharan, learned senior counsel further submitted that

even assuming, without admitting, that the UTI was providing

services to the University, there is no deficiency in services as

alleged by the University. It is Mr. Sharan’s case that the University

opted for the reinvestment option and UTI reinvested the income

into further units at the then prevailing NAV and at the end of the Scheme, the UTI has redeemed the parent units at par in terms of

the Offer Document, and the reinvested units were redeemed at the

prevailing NAV rate in terms of the Scheme.

14. In addition to the above, Mr. Sharan submitted that the

National Commission failed to appreciate that the investment in

the IISFUS-98 was of "commercial nature" as it provided higher

return at the rate of 13.5% per annum on reinvestment in 13

commercial venture in the Stock Market Mutual Funds and/or Debt

market for earning higher commercial profit. The entire investment

made in the scheme was for the purpose of getting higher

commercial returns and thus it is purely a commercial purpose.

15. Learned senior counsel for the UTI further submitted that the

National Commission erred in not taking into account the

provisions of the IISFUS-98 but the fact that the investments were

being made from the funds generated by Employees Pension and

Provident Funds and that the instant investment made by the

University for a commercial consideration, is itself a commercial

venture. He concluded his arguments by submitting that there was

no direct investment by the individual employees nor they were

beneficiaries of higher income and it was purely an Institutional

investment and the beneficiary of such investment was only the

Institution. Individual employees would not have been paid the

higher rate of interest on their EPF and pension contribution but

they would have been entitled to fixed rate of interest as per the

applicable Provident Fund Schemes, irrespective of whether the

funds were invested or not. In support of his arguments, Mr. 14

Sharan relied upon the decisions of this Court in Morgan Stanley

Mutual Fund v. Kirtick Das2, and Laxmi Engineering Works (supra).

16. The broad arguments of Mr. Sharan on merits are that UTI

had instituted a closed ended IISFUS-98 for five years for

Institutional Investors who wanted to invest large amounts in an

exclusive Scheme and that as per IISFUS-98, there were two

options available to the investors, first option being that UTI

assured income of 13.5% on the invested amount and second

option being that the investor had an option to choose reinvestment of income @ 13.5% into further units, income of which would go to

the account of the investor. Punjab University had opted for the

"reinvestment option" on its own volition, which is evident from the

application form duly signed on behalf of Punjab University and as

per the "reinvestment option" of IISFUS-98, all unit holders had an

option to reinvest the income received @ 13.5% annually on the

outstanding units into further units at NAV in terms of Clause

XXVII of the ‘offer document’ of the IISFUS-98, as per which the

units allotted under the reinvestment option under Clause XXVII

are not subject to the conditions and stipulations governing the

parent units in respect of the minimum holding, repurchase and 2 (1994) 4 SCC 225 15

other matters. That as per Clause XXVII, all the unit holders

including the complainant University under IISFUS-98 were paid

maturity amount as per the provisions of the Scheme i.e. the

parents units were repurchased at par as guaranteed and

accumulated units acquired by way on reinvestment option at NAV

prevailing at the time of maturity. That as per the Scheme the

income of the University was reinvested annually by UTI at the

prevailing NAV as per the provisions of the Scheme. Furthermore,

the assurance given by the letter dated March 9, 1998 by the

Chairman of the UTI was with regard to the return of 13.5% per

annum on the capital invested, and along with the said letter the

Terms of Offer were enclosed, which gave an option to the investor

to receive the amount of 13.5% p.a. in cash or to reinvest the said

return by purchasing UTI units; the Terms of Offer also provided

that the option for reinvestment of income/return would be on

prevailing NAV without any sales load. Mr. Sharan concluded his

arguments by submitting that in terms of the above submissions

the National Commission correctly dismissed the complaint of

Punjab University on merits.

16

17. Having heard the arguments of the parties concerned and after

perusing the documents produced before us, we find that the

primary question to be answered in the present appeals is whether the complainant-Universities fall within the ambit of the

definition of "consumer" as laid down in Section 2(1)(d) of the

Act and that the "services" hired by them are not for any

"commercial purpose". Based on the answer in the

aforementioned question we need to consider whether the learned

Commission has correctly dismissed the complaint on merits.

18. We noticed that in the explanation given under Section 2(1)(d),

by means of an amendment in 2003 (w.e.f. March 15, 2003) the

term "sub-clause (i)" was substituted with "clause" to further widen

the scope of the applicability of the explanatory clause. The

quandary which exists thus in light of the amendments is whether

services availed by the complainants (being investment in the

IISFUS-98 made through UTI) precludes them from being

consumers under the Act by virtue of those being availed for

"commercial purpose". To determine the same we will discuss the

various interpretation of the term "commercial purpose".

19. This Court in Laxmi Engineering Works (supra) has dealt with

the meaning of the term "commercial purpose" vis-‘-vis the 17

definition of "consumer" most exhaustively and the position

remains the same till date. We will refer to the relevant portion of

the said decision as under:

"Now coming back to the definition of the expression ‘consumer’ in Section 2(d), a consumer means in so far as is relevant for the purpose of this appeal, (i) a person who buys any goods for consideration; it is immaterial whether the consideration is paid or promised, or partly paid and partly promised, or whether the payment of consideration is deferred; (ii) a person who uses such goods with the approval of the person who buys such goods for consideration (iii) but does not include a person who buys such goods for resale or for any commercial purpose. The expression "resale" is clear enough. Controversy has, however, arisen with respect to meaning of the expression "commercial purpose". It is also not defined in the Act. In the absence of a definition, we have to go by its ordinary meaning. "Commercial" denotes "pertaining to commerce" (Chamber’s Twentieth Century Dictionary); it means "connected with, or engaged in commerce; mercantile; having profit as the main aim" (Collins English Dictionary) whereas the word "commerce" means "financial transactions especially buying and selling of merchandise, on a large scale"

(Concise Oxford Dictionary).The National Commission appears to have been taking a consistent view that where a person purchases goods "with a view to using such goods for carrying on any activity on a large scale for the purpose of earning profit" he will not be a "consumer" within the meaning of Section 2(d)(i) of the Act. Broadly affirming the said view and more particularly with a view to obviate any confusion the expression large-scale" is not a very precise expression the Parliament stepped in and added the explanation to Section 2(d)(i) by Ordinance/Amendment Act, 1993. The explanation excludes certain purposes from the purview 18

of the expression "commercial purpose" - a case of exception to an exception."

It must be noted that in the aforesaid decision this Court was

dealing with ‘sale of goods’, however, the Bench in all its wisdom

made it clear that post the 1993 amendment, what is ‘commercial

purpose’ shall be governed by ‘the facts of each case’. This Court

further held that the Explanation added by way of amendment is

clarificatory in nature and as the Act always meant the same, the

amendment will apply to all pending proceedings as well.

20. This Court in Laxmi Engineering Works (supra) relying upon

another judgement of this Court in Lucknow Development Authority

vs. M.K. Gupta3, observed as under:-

"In Lucknow Development Authority v. M.K. Gupta the question was whether a public authority engaged in constructing and selling houses can be said to be rendering a ‘service’ and whether the person purchasing such houses can be called a ‘consumer’ within the meaning of the said definition. While answering the question in the affirmative, a Bench of this Court (Kuldip Singh and R. M. Sahai, JJ) also examined the scheme and object of the Act and the ambit of the definition of the expression ‘consumer’. The following observations are apposite : (SCC pp. 251 - 54, paras 2 and 3) 3 (1994) 1 SCC 225 19

"To begin with the preamble of the Act, which can afford useful assistance to ascertain the legislative intention, it was enacted, ‘to provide for the protection of the interest of consumers’. Use of the word ‘protection’ furnishes key to the minds of makers of the Act. Various definitions and provisions which elaborately attempt to achieve this objective have to be construed in this light without departing from the settled view that a preamble cannot control otherwise plain meaning of a provision. In fact the law meets long-felt necessity of protecting the common man from such wrongs for which the remedy under ordinary law for various reasons has become illusory.

xxx xxx xxx xxx

The word ‘consumer’ is a comprehensive expression. It extends from a person who buys any commodity to consume either as eatable or otherwise from a shop, business house, corporation, store, fair price shop to use of private or public services. In Oxford Dictionary a consumer is defined as, ‘a purchaser of goods or services’. In Black’s Law Dictionary it is explained to mean, ‘one who consumes’. Individuals who purchase, use, maintain, and dispose of products and services. A member of that broad class of people who are affected by pricing policies, financing practices, quality of goods and services, credit reporting, debt collection, and other trade practices for which State and Federal Consumer Protection Laws are enacted’. The Act opts for no less wider definition.

xxx xxx xxx xxx 20

It is in two parts. The first deals with goods and the other with services. Both parts first declare the meaning of goods and services by use of wide expressions. Their ambit is further enlarged by use of inclusive clause. For instance, it is not only purchaser of goods or hirer of services but even those who use the goods or who are beneficiaries of services with approval of the person who purchased the goods or who hired services are included in it. The legislature has taken precaution not only to define ‘complaint’, ‘complainant’, ‘consumer’, but even to mention in detail what would amount to unfair trade practice by giving an elaborate definition in clause . and even to define ‘defect’ and ‘deficiency’ by classes (f) and

(g) for which a consumer can approach the Commission. The Act thus aims to protect the economic interest of a consumer as understood in commercial sense as a purchaser of goods and in the larger sense of user of services."

It is thus seen from the above extracts that Section 2(1)(d)(i) is

discussed exclusively by this Court. We are of the opinion that

clauses (i) and (ii) of Section 2(1)(d) of the Act must be interpreted

harmoniously and in light of the same, we find that Explanation

following Section 2(1)(d)(ii) of the Act would be clarificatory in

nature and would apply to the present case and as held by this

Court in Laxmi Engineering Works (supra), the term "commercial 21

purpose" must be interpreted considering the facts and

circumstances of each case.

21. Under Section 20(6) of the Consumer Protection Act, 1987 of

the United Kingdom, the definition of the term "consumer" is thus:

"Consumer-- (a) in relation to any goods means any person who might wish to be supplied with the goods for his own private use or consumption;

(b) in relation to any services or facilities, means any person who might wish to be provided with the services or facilities otherwise than for the purposes of any business of his; and

(c) in relation to any accommodation, means any person who might wish to occupy the accommodation otherwise than for the purposes of any business of his;"

As per Stroud’s Judicial Dictionary the term "commercial" is defined

as under:

"Commercial- (1) Commercial action includes any clause arising out of the ordinary transactions of merchants and traders and, without prejudice to the generality of the foregoing words, any cause relating to the constructions of a mercantile document, the export or import of merchandise, affreightment, insurance, banking, mercantile agency and mercantile usage

(2) An incorporated canal company whose profits arose from tolls, was held a ‘commercial company’, or a company associated for "commercial purposes," and, as such, liable to become bankrupt under Joint Stock Companies Act 1844."

22 Thus, the words ‘commercial purposes’ would cover an undertaking

the object of which is to make a profit out of the undertakings. In

the present case the services of UTI were availed by the complainant

for the betterment of their employees, that such an investment was

made, and it is to be made clear that no benefit by way of profit was

to accrue to the complainant, improving its balance-sheet, in view

of the definition of the word ‘commerce’ given above, under no

circumstances, the appellant could be said to be indulging in any

‘commercial’ activity, thus excluding him from the definition of

‘consumer’ as enshrined in the Act. The intent of the Universities in

the present dispute is not profiteering and the same is for

benevolent interest and there is no intention whatsoever that the

investment is made for any commercial purpose or gain and

therefore we find that the complainant Universities fall within the

definition of "consumer" under the Act and the complaints are

maintainable before the National Commission. 23

22. Now, we need to consider whether in terms of the offer, is

there any deficiency of services. The National Commission’s findings

regarding the same are as under:

"The terms of the offer specifically provides that the UTI would pay an assured return of 13.5% p.a. for all the 5 years of the scheme. The said return (income) for the first year was agreed to be paid in July, 1998. Thereafter, income for the subsequent years was to be paid in July each year. The balance period from 1st July, 2002 to 31st May, 2003 the income was to be paid in May, 2003. After this, option was given to the investors to reinvest the income at prevailing NAV. On maturity it is guaranteed that repurchase price will not be less than the par value of the units, i.e. Rs.10/-. However, there is no such guarantee for premature repurchase and the purchase price will depend on NAV. Further, income assured under the scheme and protection of capital on maturity is guaranteed by the Development Reserve Fund of the Trust.

With regard to capital invested, admittedly, the units are repurchased at par value of unit, i.e. Rs.10 and not at NAV.

Thereafter, the terms and conditions are provided in offer document. One of the highlights provides that capital invested in the scheme will be protected on maturity and the units would not to be redeemed below par.

However, it is made clear that there is no such guarantee for units purchased from the return/dividend. It is true that there is vagueness in this term. There is no clarification whether the said term is applicable to premature repurchase of the units or repurchase of units purchased from the yearly return, i.e. dividend. However, this is to be read along with para-X which 24

provides method of repurchase of units. In this also, the same phraseology is used as stated above. However, the clause makes it clear that return or dividend at the rate of 13.5% p.a. is to be reinvested on the basis of NAV, that means, if the price of the unit is Rs.9/-, the income would be invested in units and the purchase price for each unit would be Rs.9/- even though its face value is Rs.10/-.

Thereafter, para XXVII provides for reinvestment of income distributable in further units. It specifically provides that: "A unit holder who has repurchased the reinvested units may continue to avail of the reinvestment facility in respect of the income distributable for the subsequent years. The units allotted under the reinvestment facility under this clause are not subject to the conditions and stipulations governing the parent units in respect of the minimum holding, repurchase are other matters."

We have considered the same in light of the documents produced

before us and we find that on merits, the complainants have no

case. It has been clearly stipulated in the ‘terms of offer’ that the

maturity amount will depend on the NAV and that the same was

guaranteed not to be below the par value of Rs. 10 per unit. All

investments are subject to markets risks and fluctuations and an

investor has to exercise due caution while investing any amount in

any Scheme just because the maturity amount is below their 25 expectations they cannot drag the service provider to Court for the

same.

23. For the reasons stated and the discussion we had in the

preceding paragraphs, we hold that the National Commission

correctly held that the University would come within the purview of

"consumer" as defined in Section 2(1)(d) of the said Act and

correctly dismissed the claim of the complainants on merits.

24. In light of the aforesaid discussion Civil Appeal No.400 of 2007

lacks merits and the same is dismissed. Civil Appeal Nos.503 of

2008 and 4664 of 2009 are disposed of in terms of this judgment.

.........................................J. (Chandramauli Kr. Prasad)

New Delhi; ............................................J. July 09, 2014 (Pinaki Chandra Ghose) 26 ITEM NO.1A COURT NO.4 SECTION XVII (For Judgment)

S U P R E M E C O U R T O F I N D I A RECORD OF PROCEEDINGS

Civil Appeal No.400/2007

PUNJAB UNIVERSITY Appellant(s)

VERSUS

UNIT TRUST OF INDIA & ORS. Respondent(s)

WITH C.A. No.503/2008 (With Appln.(s) for c/delay in filing the appeal) C.A. No. 4664/2009

Date : 09/07/2014 These appeals were called on for pronouncement of judgment today.

For Appellant(s) Mr. Ravi Prakash Mehrotra ,Adv.

Mr. Sudeep Kumar, Adv.

Mr. Bhargava V. Desai ,Adv.

For Respondent(s) Mr. Bhargava V. Desai ,Adv.

Mr. Shivaji M. Jadhav ,Adv.

Mr. Annam D. N. Rao ,Adv.

Hon’ble Mr. Justice Pinaki Chandra Ghose, pronounced the

reportable Judgment of the Bench comprising of Hon’ble

Mr. Justice Chandramauli Kr. Prasad and His Lordship. Delay in filing C.A. No.503/2008 is condoned.

27

The interlocutory application(s) pending if any stands

disposed of.

Civil Appeal No.400/2007 is dismissed and Civil Appeal

Nos.503/2008 and 4664/2009 are disposed of, in terms of the

signed reportable judgment.

(SANJAY KUMAR) (INDU SATIJA) COURT MASTER ASSISTANT REGISTRAR

(Signed Reportable Judgment is placed on the file)

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