Puja Travels Hotel Paradise Basement vs The Union of India through the Chairman cum CEO Railway Board, New Delhi
- Citation2024 SCC OnLine Pat 716
Ratio decidendi
The rule this decision rests on
1. A person who is an authorized agent of IRCTC appointed as a Principle Service Provider or Retail Service Provider under the terms and conditions of IRCTC duly approved by the Railway Board cannot be held liable for committing an offence under Section 143 of the Indian Railways Act, 1989, even if they purchase e-tickets using personal user IDs; any such alleged fraudulent activity must be dealt with through the penalty provisions contained in the IRCTC agreement rather than through criminal prosecution under Section 143. 2. The term "passenger area" in Section 2(c)(b) of the Railway Protection Force Act, 1957 is limited to railway platforms, trains, and yards, and does not extend to private booking counters or offices of travel agents located outside these premises, even if such offices are frequently visited by members of the public; the doctrine of ejusdem generis applies to confine "such other area as is frequently visited by passengers" within the category established by the enumeration of platform, train, and yard. 3. The Railway Protection Force has no statutory jurisdiction to conduct raids, searches, and seizures in offices of travel agents situated outside the passenger area as defined above, and any such raids conducted by the RPF are illegal and ultra vires, regardless of the allegations against the travel agents. 4. Where allegations of misconduct by authorized IRCTC agents come to the knowledge of the RPF, the proper remedy is for the RPF to forward such allegations to IRCTC for action under the contractual penalty provisions of the IRCTC agreement, rather than for the RPF to conduct raids and initiate criminal prosecution under Section 143 of the Railways Act.
Written by Miss Lucy from the judgment below, not taken from a headnote.
Judgment
As delivered
IN THE HIGH COURT OF JUDICATURE AT PATNA Criminal Writ Jurisdiction Case No.368 of 2023 Arising Out of PS. Case No.- Year-0 Thana- District- Patna ====================================================== 1. PUJA TRAVELS HOTEL PARADISE BASEMENT, NEAR PATNA JUNCTION THROUGH ITS PROPRIETOR MANOJ KUMAR(MALE) AGE ABOUT 35 YEARS, S/O- RAJENDRA PRASAD SAH, R/O STATION ROAD, IN FRONT OF BHAVYA BASEMENT, PARADISE HOTEL, POOJA TRAVELS, PATNA JUNCTION, P.S.- KOTWALI PATNA 2. JAY MAA TRAVELS STATION ROAD, HOTEL BHAVYA REGENCY COMPOUND, PATNA RAILWAY STATION, PATNA THROUGH ITS PROPRIETOR AMIT ANAND (MALE) AGED ABOUT 39 YEARS, S/O ASHOK KUMAR JHA, R/O H/O JITENDRA SINGH, BARI PATNA DEVI CHAURAHA, HARI BABU KI GALI, PATNA CITY, SAMPATCHAK, PATNA 3. INDIA TOUR AND TRAVELS STATION ROAD, HOTEL BHAVYA REGENCY, PATNA JUNCTION, PATNA THROUGH ITS PROPRIETOR VIVEK KUMAR (MALE) AGED ABOUT 24 YEARS, S/O HARE RAM SINGH, R/O PIANIA, SHIV TEMPLE, ARA, BHOJPUR 4. M/S JAGAT TOUR AND TRAVELS AT PAY PHONE, MAURYA LOK, PATNA-800001, THROUGH ITS PROPRIETOR RAJENDRA SINGH (MALE) AGED ABOUT 35 YEARS, S/O HARJEET SINGH, 114, PUNJABI COLONY, CHITKOHRA BAZAR, ANISABAD, PATNA- 800002 5. SUN RISE TOUR AND TRAVELS HOTEL BHAVYA REGENCY, STATION ROAD, PATNA THROUGH ITS PROPRIETOR SANTOSH KUMAR (MALE) AGED ABOUT 42 YEARS, S/O NAGESHWAR PRASAD SINGH, R/O 13-B, ROAD NO. 16, SHYAM MANDIR, MARWARI COLONY, RAJENDRA NAGAR, PATNA 6. M/S R.K. TRAVELS HOTEL BHAVYA REGENCY, STATION ROAD, PATNA THROUGH ITS PROPRIETOR PRAMOD KUMAR (MALE) AGED ABOUT 54 YEARS, S/O LATE DIWAKAR PRASAD SINHA, RAM KRISHNA NAGAR, NTPC COLONY, P.S.- RAMKRISHNA NAGAR, PATNA 7. SHIVAM TRAVELS STATION ROAD, PATNA JUNCTION THROUGH ITS PROPRIETOR DILIP KUMAR (MALE) AGED ABOUT 57 YEARS, S/O RAMJI PRASAD CHAURASIA, R/O HOUSE NO. 26, CHIRIYATAND PRITHVIPUR, LANE NO. 02, PATNA- 800001 8. SUNNY TRAVELS OPPOSIE HOTEL BHAVYA REGENCY, STATION ROAD, PATNA- 800001 THROUGH ITS PROPRIETOR KANWALJEET SINGH(MALE) AGED ABOUT 43 YEARS, S/O LATE HARBHAJAN SINGH, R/O PUNJAB COLONY, CHITKOHRA, ANISHABAD, PATNA- 800002
... ... Petitioner/s Versus 1. THE UNION OF INDIA THROUGH THE CHAIRMAN CUM CEO RAILWAY BOARD, NEW DELHI NEW DELHI Patna High Court CR. WJC No.368 of 2023 dt.06-03-2024 2/21
2. THE CHAIRMAN CUM CEO RAILWAY BOARD, NEW DELHI NEW DELHI 3. THE CHAIRMAN CUM MANAGING DIRECTOR, INDIAN RAILWAY CATERING AND TOURISM CORPORATION LTD. (IRCTC) NEW DELHI 4. THE DIRECTOR GENERAL, RAILWAY PROTECTION FORCE, NEW DELHI BIHAR 5. THE INSPECTOR GENERAL, RAILWAY PROTECTION FORCE, VAISHALI AT HAJIPUR BIHAR 6. THE COMMANDANT, RAILWAY PROTECTION FORCE, DANAPUR PATNA BIHAR 7. THE DIVISIONAL RAILWAY MANAGER, SOUTH-EASTERN RAILWAY, DANAPUR, PATNA BIHAR 8. THE INSPECTOR, RAILWAY PROTECTION FORCE (RPF), PATNA JUNCTION, PATNA BIHAR 9. THE INSPECTOR, RAILWAY PROTECTION FORCE(RPF), DANAPUR, PATNA BIHAR 10. THE INSPECTOR, RAILWAY PROTECTION FORCE(RPF), RAJENDRA NAGAR TERMINAL, PATNA BIHAR 11. THE SENIOR SUPERINTENDENT OF POLICE, PATNA BIHAR 12. THE STATION HEAD OFFICER, P.S.- KOTWALI, PATNA BIHAR
... ... Respondent/s ====================================================== Appearance : For the Petitioner/s : Mr. Prashant Kashyap, Advocate For the Respondent/s : Dr. K.N. Singh, ASG ====================================================== CORAM: HONOURABLE MR. JUSTICE BIBEK CHAUDHURI CAV JUDGMENT
Date : 06-03-2024 The petitioners are proprietorship travel agents.
Petitioners No. 1, 2, and 3 are primarily authorized rail e-ticket
agents of IRCTC. The rest travel agencies are further authorized
by the petitioner no. 01, 02, and 03 travel agents as their Retail
Service Proprietor (RSP) to book the railway e-tickets and manual
tickets. Thus, all the petitioners are performing their duties as
Principle Service Provider (PSP) or Retail Service Provider for Patna High Court CR. WJC No.368 of 2023 dt.06-03-2024 3/21
sale and advance booking of Railway e-tickets. They have their
centers for e-ticketing at their respective offices outside the
premises of Patna Railway Station and Rajendra Nagar Railway
Station.
2. The petitioners have jointly filed the instant writ
petition praying for the issuance of appropriate raids thereby,
prohibiting the Railway Protection Force (RPF) deployed in Patna
Junction, Danapur Junction, and Rajendra Nagar Terminal from
conducting illegal raids outside their jurisdictional limits, search,
and seizures without obtaining consent and giving pre-raid
information to the local police station within whose jurisdiction
the offices of respective travel agents were situated. The
petitioners. The petitioners have also prayed for a declaration that
initiation of proceeding under Section 143 of the Indian Railways
Act, 1989, against the petitioners' consequent arrest of the travel
agents production of the arrested persons before the Railway
Magistrate, Patna, and remanding them to judicial custody are bad
in law, and violating Article 14,19 and 21 of the Constitution of
India as well as the decision of the Hon'ble Supreme Court in
Arnesh Kumar v. State of Bihar, reported in (2014) 8 SCC 273.
3. They have also prayed for consequential reliefs. Patna High Court CR. WJC No.368 of 2023 dt.06-03-2024 4/21
4. The case of the petitioners is that the petitioners as
travel agents have been working as Retail Service Providers by
booking authorized railway e-tickets in which public money is
spent and there is no public interest involved with regard to their
act of selling railway e-tickets. Petitioners No. 1,2, and 3 are the
Primary Service Providers under IRCTC. The rest petitioners are
the Retail Service Providers to book railway e-tickets and manual
tickets for a certain period of time as per the agreement with the
IRCTC.
5. Thus, petitioner no. 01, Puja Travels has been
authorized to book railway e-tickets, using the passcode of M/s
Jayaswal Enterprises Pvt. Ltd. Petitioner no. 4 is authorized to
book Railway e-tickets as per Railways e-ticketing terms and
conditions using the passcode of M/s Birdres Technologies Pvt.
Ltd franchise system terminal connected to IRCTC system.
Petitioner no. 5 is a Retail Service Provider under Principle
Service Provider under Spice Money Ltd. To book Railway e-
tickets. Similarly, petitioner no. 06 and petitioner no. 7 are the
RSPs under PSP M/s Jayaswal Enterprises Pvt. Ltd. To book
Railway e-tickets. Petitioner no. 8, is a retailer of M/s Birdres
Technology Pvt. Ltd., which is one of the principal service
providers under IRCTC. Further, the case of the petitioners is that Patna High Court CR. WJC No.368 of 2023 dt.06-03-2024 5/21
the petitioners being the travel agents book tickets as per demands
of the customers from their respective offices, situated within the
jurisdiction of different police stations in the city of Patna,
Danapur, and Rajendra Nagar. None of the offices of the
petitioners are situated within the platform or passenger area of
any of the aforesaid railway stations. However, the grievance of
the petitioners is that members of the Railway Protection Force
(RPF) in utter violation of their jurisdiction as described in the
Railway Protection Force Act, habitually conduct illegal raids in
the offices of the said travel agents. The petitioners contend that
such raids were periodically conducted by the RPF for illegal
gratification in the name of monthly wasooli. According to the
petitioners, they do not have any jurisdiction to conduct any raid
outside the passengers area. It is alleged by the petitioners that on
different dates, the members of the RPF under the leadership of
respondents no. 6, 8, 9, and 10, conducted raids in the respective
offices of the petitioners and seized some articles under the seizure
list and submitted prosecution under Section 143 of the Indian
Railways Act. Moreover, while arresting the proprietors and/or the
employees of the petitioners/travel agents, they did not comply
with the direction of the Hon'ble Supreme Court in the case
of Arnesh Kumar (supra). Subsequent to their arrest, they were Patna High Court CR. WJC No.368 of 2023 dt.06-03-2024 6/21
produced before the Railway Magistrate, Patna, and on some
occasions, they were remanded to judicial custody. It is contended
by the petitioners that the petitioners are entitled to carry on
business, trade and commerce, in accordance with law. They are
either Principle Service Providers or Retail Service Providers
under IRCTC, and they have the right to conduct their business, in
accordance with the law, and hindrance in opening their business
by the State Authority violates Article 19(1)(g) of the constitution
of India. The respondents suffice a counter affidavit wherein, they
have denied the entire allegation made out by the petitioners in the
writ petition. In the counter affidavit, it is admitted that the
petitioners are registered agents of IRCTC, and as per the demands
of the passengers they book e-tickets for the passengers, as per the
terms and conditions of IRCTC. However, during festival seasons,
the demand for tatkal tickets increases, which causes big queues of
public/ passengers before the railway reservation counters for the
booking of tatkal tickets. Despite their best attempts, many
passengers could not get a confirmed ticket. It is alleged that the
passengers, who do not get confirmed tatkal tickets during festival
seasons, usually approach the IRCTC agents, and the tickets are
made available to them at a heavy price. It is also stated on behalf
of the respondents that to facilitate the general public for booking Patna High Court CR. WJC No.368 of 2023 dt.06-03-2024 7/21
of tatkal tickets, IRCTC opens the links for aforesaid agents after
15 minutes of opening the link for the general public, so that the
general public may get the first chance to book tatkal tickets. The
allegation against the petitioners is that during the first 15 minutes,
the agents used to book aforesaid Tatkal tickets by creating and
using multiple private IDs. Users of such private IDs, by these
agents, are strictly prohibited and against the terms and conditions
prescribed by IRCTC for these agents. Purchasing tickets using
private IDs by travel agents and selling them to different persons is
an offence under Section 143 of the Railways Act. In order to curb
the aforesaid practice, on the request of IRCTC, the RPF
conducted raids in the offices of the petitioners and the other
agents and registered case against them under Section 143 of the
Railways Act because they violated the terms and conditions of the
IRCTC and purchase tickets using their personal IDs. There was
an allegation that the travel agents used to sell these tickets at high
prices. It is further stated by the respondents that during raids, the
RPF officers not only got e-tickets from the possession of the
agents but also got manual/counter tickets which cannot be
purchased by the RSPs. IRCTC authorized the travel agents to
book online tickets through their assigned IDs only. But the travel
agents used their private IDs to purchase online tickets which are Patna High Court CR. WJC No.368 of 2023 dt.06-03-2024 8/21
forbidden and illegal, according to Section 143 of the Railways
Act. Therefore, the RPF officers conducted raids in the offices of
the authorized travel agents of IRCTC, found the case against
them, and booked them under Section 143 of the Railways Act. It
is further contended on behalf of the petitioner that none of the
provisions of the RPF (Amendment Act, 2003) has been violated
in conducting the raid. The respondents further contend that the
"passenger area" does not include only the railway platform, train,
and yard, it also includes other areas that are frequently visited by
the passengers. The offices of the agents are in and around Patna
Station, which is frequently visited by passengers for booking
tickets and thus, the offices of these agents fall under the ambit of
"passenger area". For the interest of the passengers, the raid in
question was conducted and there is no illegality in it.
6. The petitioners have filed a rejoinder to the aforesaid
counter affidavit denying such allegations which is specifically
stated that the petitioners never indulged in online booking of
tickets on some private IDs. Moreover, IRCTC has its own rules
and regulations formulated for reserved e-ticking service. For any
illegal activity, the said terms and conditions made by IRCTC and
duly approved by the Railway Board make the provision of major
penalties for any illegal activity by payment fine to the tune of Rs. Patna High Court CR. WJC No.368 of 2023 dt.06-03-2024 9/21
25Lakhs and suspension of PSP for three months. Therefore, Rule
143 of the Railways Act, is not applicable and the petitioners were
wrongly subjected to a criminal case.
7. Mr. Rajendra Narayan, learned senior counsel on
behalf of the petitioners submits that even if the allegation of the
respondents is accepted on its face value, the petitioners cannot be
held liable under Section 143 of the Railways Act. The sum and
substance of the allegations against the petitioners are that during
the first 15 minutes of opening of e-counter. The private travel
agents purchased tatkal tickets by using their own user IDs,
thereby depriving general passengers from getting tatkal tickets. It
is urged by the learned senior counsel on behalf of the petitioners
that the offices of the travel agents are not within the passenger
area of any of the stations where the raids were conducted. They
fall outside the passenger area. The Railway Protection Force
(RPF) has not received even a single complaint from a private
person that due to the illegal act of the travel agents hoarding of e-
tickets under the Tatkal Scheme within 15 minutes causes
deprivation to the general passengers. Therefore, the raid was
conducted without any specific complaint or allegation. The
petitioners came up with a case that in order to run a business, they
used to pay illegal gratification to the members of the Force. When Patna High Court CR. WJC No.368 of 2023 dt.06-03-2024 10/21
there is no allegation of illegal activity against any of the
petitioners suo motto raid in the offices of the travel agents speaks
a volume against the conduct of the respondents. It is also
submitted by the learned senior counsel on behalf of the petitioners
that the allegation against the petitioners does not constitute an
offence under Section 143 of the Railways Act.
8. Under the backdrop that no complaint was made by
any passenger against the travel agents. Let me first consider,
whether, Section 143 of the Railway Act is applicable in the
instant case or not. Section 143 of the Railway Act is a penal
provision for unauthorized carrying on all business procuring and
supply of Railway tickets. The provision runs thus:
"143. Penalty for unauthorised carrying on of business of procuring and supplying of railway tickets.--(1) If any person, not being a railway servant or an agent authorised in this behalf,--
(a) carries on the business of procuring and supplying tickets for travel on a railway or for reserved accommodation for journey in a train; or
(b) purchases or sells or attempts to purchase or sell tickets with a view to carrying on any such business either by himself or by any other person, he shall be punishable with imprisonment for a term which may extend to three years or with fine which may extend to ten thousand rupees, or with both, and shall also forfeit the tickets which he so procures, supplies, purchases, sells or attempts to purchase or sell:
Patna High Court CR. WJC No.368 of 2023 dt.06-03-2024 11/21
Provided that in the absence of special and adequate reasons to the contrary to be mentioned in the judgment of the court, such punishment shall not be less than imprisonment for a term of one month or a fine of five thousand rupees.
(2) Whoever abets any offence punishable under this section shall, whether or not such offence is committed, be punishable with the same punishment as is provided for the offence."
9. A plain reading of Section 143 states that the penal
provision does not apply to a reservation or an agent authorized on
this behalf. If any person, other than a Railway servant or an agent
authorized on this behalf carries on any business of procuring and
supplying railway tickets, he shall be punishable with
imprisonment for a term that may extend to three years or with a
fine that may extend to 10,000/- rupees or with both.
10. The petitioners are indisputably, the Retail Service
Provider/which agent of IRCTC. The IRCTC appoints Principle
Service Providers and Retail Service Providers on certain terms
and conditions. Clause C of the terms and conditions describes
penal provisions. The penal provisions as stated in the terms and
conditions are reproduced below:
C. Penalty Provisions
1. All fraudulent activities like Overcharging, booking tickets through personal user id's, creating multiple Personal user id's, Sharing of access credentials/RSP ID, Booking/cancellation of e-tickets in connivance with middle men/Third party, besides other irregularities, will be dealt strictly. Punitive action will be taken for any Patna High Court CR. WJC No.368 of 2023 dt.06-03-2024 12/21
misconduct/Irregularities/Non-compliance of the terms and conditions by invoking clauses 4.9 read with 19 (Internet Café Agreement) and 20 (B2B Agreement).
2. The penalties for Irregularities/Misconduct/Non-Compliance of PSPs/RSPs will be as under:
S.No Nature of Irregularities Penalty Provision (1) Major Irregularities i Software Tampering: Any activity restricted by a) A penalty Rs.25 lakh IRCTC like Cases such as: + Taxes will be imposed
a) Sharing of Access credentials, White per case on PSP and the Labelling, unauthorized branding, Tatkal services of PSP will be Robot Facility, saving booking form either at suspended for three server or at client machine or allowing Tatkal months.
form to be opened before stipulated Tatkal And time or during the banned time period, use of Cases involving cyber technology for gaining unfair advantage in act violations will be Ticket booking, Technical problems like reported to Cyber Crime making changes without proper testing etc. Police as well as RPF Misuse of IRCTC Website/IRCTC Rail (Railway Protection Connect Mobile App: Any activity restricted Force). by IRCTC like cases such as:
b) Modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative work forms, transfer or sell any information from IRCTC Website/ b) A penalty Rs.10 lakh IRCTC Rail Connect Mobile App. Sale of + Taxes will be imposed Illegal Scripting/ Automated Software Tools per case on PSP and the by PSP to its RSPs or any individuals for services of PSP will be gaining advantage of booking tickets through suspended for 3 month. IRCTC Platform using personal User IDs. And Cases involving cyber act violations will be reported to Cyber Crime Police as well as RPF (Railway Protection Force).
ii. Un-authorised access - Cases such as: A penalty of Rs.20,000/-
Sharing of access credentials to web services, + Taxes per case, of a Sharing of RSP ID, Engagement with any complaint, will be other third party in any manner whatsoever to imposed on PSP and the sell e-tickets by any mode or manner including RSP ID of such outlet a e-commerce platform operating through a will be permanently website or Smartphone application or tablet deactivated application, Unauthorized Sale/Transfer of And Agency, etc. Cases involving cyber act violations will be Patna High Court CR. WJC No.368 of 2023 dt.06-03-2024 13/21
reported to Cyber Crime Police as well as RPF Iii. Point of sale fraud - Cases such as: 1. A penalty of Overcharging, nonpayment of refunds like Rs.20,000/- + Taxes per TDR refund claims, non-refund of cancellation case, of a complaint, and amount within the stipulated period, charging 2. A penalty of double of cancellation charges, False TDR Claim the amount of such overcharging/non-
payment + Taxes will be imposed on PSP.
3. The RSP ID of such outlet will be permanently deactivated.
And
4. Case will also be referred to RPF if found indulged in touting activity using personal ID iv. Non compliance of Booking/cancellation A penalty of Rs.20,000/-
mandates - Cases such as: Faking as a + Taxes per case, of a normal user and booking on website using complaint, will be multiple personal user Ids for commercial imposed on PSP and the gains, Manipulation of ERS, sale of I RSP ID of such outlet tickets/Counter tickets, Booking of benami will be permanently tickets, Transfer or resale of tickets, blocking deactivated accommodation giving fictitious names, And cancellation of ticket without the knowledge Case will also be of customer, Non filing of TDR on request of referred to RPF if found Customer, Booking/cancellation of tickets in indulged in touting connivance with middlemen/Third party. activity using personal Booking request/collection of payment from ID Unauthorized web based platform.
(2) Minor Irregularities i. Cases such as: 1. In the first instance, a
a) Any RSP outlet, if found without proper penalty of Rs.5,000/- + display of sign board indicating the IRCTC Taxes per case, of a instructions viz Service charges, Payment complaint, will be gateway charges, without registration imposed on PSP with a certificate being displayed; warning to RSP.
b) Non issuance of money receipt by RSP; And
c) RSP Address Mismatch; 2. In the second instance,
d) Any advertisement in print or press media a penalty of Rs.5,000/- + without prior permission from IRCTC in Taxes per case, of a writing; complaint, will be
e) Misuse of IRCTC LOGO without prior imposed on PSP and permission from IRCTC. RSP ID will be permanently deactivated.
ii. Cases such as; A penalty of Rs.5,000/- + Patna High Court CR. WJC No.368 of 2023 dt.06-03-2024 14/21
a) In the absence of written request/Electronic Taxes per case, of a request of customer for booking/cancellation complaint, will be of eticket. imposed on PSP.
b) If correct Mobile No. of one of the passengers is not mentioned at the time of booking (3) Other provisions i. If complaints are received and proved against A show cause notice will 5 different RSPs of PSPs in 01 month be issued to PSP. ii. If between 6-10 complaints are received and Services of PSP will be proved against different RSPs of a PSPs in 01 suspended for 01 month.
month Iii. If between 11-15 complaints are received and Services of PSP will be proved against different RSPs of a PSP in 01 suspended for 03 months months. If two such incidences are reported, the PSP will be permanently deactivated. iv. If more than 20 complaints are received and Services of the PSP will
proved against different RSPs of a PSP in 01 be suspended for 06 month months. If two such incidences are reported, the PSPs will be permanently deactivated.
However, i) the number of instances for imposing penalty will be counted based on date of occurrence of incidence as against date of reporting.
ii)The complaints arising out of bookings made through PSPs IDs will only be counted for penal action against PSPs
iii) The complaints arising out of bookings made through Personal IDs will be taken up through RPF under Railway Act for touting activity. Such complaints for tickets booked on personal ID will not be counted for the purpose of suspending PSPs on the criteria of number of complaints (4) For irregularities committed by RSP, necessary action will be taken against respective PSP also in addition to whatever action (like deactivation of RSP as decided by competent authority) taken against RSP. However, in case of criminal activity of RSP, necessary action will be taken by IRCTC through RPF against RSP.
5) Process of Complaint case:
i. Once a complaint is received, explanation will be called from the PSP of the RSP who is involved in the complaint.
ii. Once the irregularity is established, a show cause notice is issued giving 5 days time to reply. 3 days time is awarded for payment of penalty. Patna High Court CR. WJC No.368 of 2023 dt.06-03-2024 15/21
iii. If penalty imposed is not received within the stipulated period the same will be debited from RDS account of the PSP or if no RDS account is maintained, the services of PSP will be made offline till such time the amount is received from the PSP.
iv. The Competent Authority can however, take appropriate higher action against the erring PSP/ RSP, if deemed necessary including termination in the first or any instance in accordance with the provisions of the Agreement. v. Any other complaint, other than those mentioned above, is received against RSP/PSP in violation of IRCTC/Indian Railways rules and regulations, action will be initiated as per the decision of the competent authority case by case."
11. Clause 5 of the penalty provision delineates the
process of complaint case. Since PSPs and RSPs are appointed on
the terms and conditions of IRCTC duly approved by the Railway
Board, any alleged fraudulent activity like over-charging on
booking tickets through personal user IDs, creating multiple
personal user IDs, sharing of access credentials/RSPs IDs,
booking/cancellation of e-tickets in convenience with middle-
man/third party, etc., is subjected to penalty and cancellation of the
agencies by the IRCTC as per Clause C of the agreement.
Therefore, even if, some allegation is found against any authorized
agent, it is the duty of the authority to inform IRCTC to take action
in terms of penalty provisions. The petitioners being the authorized
agents of IRCTC cannot be held liable for committing an offence
under Section 143 of the Railway Act, 1989, even assuming the
travel agents use personal IDs to purchase e-tickets. Patna High Court CR. WJC No.368 of 2023 dt.06-03-2024 16/21
12. The learned senior counsel on behalf of the
petitioners has advanced the second limb of his argument,
submitting that the raid, search and seizure, and subsequent filing
of a complaint under Section 143 of the Railways Act by the RPF
officers is illegal. In view of the fact that no such offence was
committed within the "passenger area".
13. Section 3 of the Railway Protection Force Act, 1957
(hereafter described as RPF Act) deals with constitution of the
force. Section 3 runs thus:
"3. Penalty for unlawful possession of railway property.--Whoever is found, or is proved to have been, in possession of any railway properly reasonably suspected of having been stolen or unlawfully obtained shall, unless he proves that the railway property came into his possession lawfully, be punishable -
(a) for the first offence, with imprisonment for a term which may extend to five years, of with fine, or with both and in the absence of special and adequate reasons to be mentioned in the judgment of the court, such imprisonment shall not be less than one year and such fine shall not be less than one thousand rupees;
Patna High Court CR. WJC No.368 of 2023 dt.06-03-2024 17/21
(b) for the second or a subsequent offence, with imprisonment for a term which may extend to five years and also with fine and in the absence of special and adequate reasons to be mentioned in the judgment of the court, such imprisonment shall not be less than two years and such fine shall not be less than two thousand rupees."
14. Sub-Section 1 of Section 3, clearly states that
Railway Protection Force is constituted for better protection and
security of the Railway property. Section 2(c)(b) defines
"passenger area" which shall include railway platform, train, yard,
and such other area as is frequently visited by passengers.
15. It is contended on behalf of the respondents that the
private booking counters of travel agents are frequently visited by
the passengers and, therefore, the said booking counters are
"passenger area" and RPF can conduct raids in those booking
counters. Now, the question for adjudication is as to whether any
place outside the platform, train, and yard can be described as a
"passenger area" on the ground that it is frequently visited by
passengers.
16. Section 2(29) of the Railway Act, 1989 describes a
passenger as a person, traveling with a valid pass or a ticket. Patna High Court CR. WJC No.368 of 2023 dt.06-03-2024 18/21
17. The booking counters are visited by persons who are
the customers of tickets. Unless and until they get valid tickets,
they are not passengers. In the Railway counters situated on the
platform, people standing in a queue to purchase tickets are
customers, when tickets are purchased and they are authorized to
travel by train, they are passengers. The definition of the
"passenger area" is to be construed, taking into account, the
definition of passenger. Moreover, if both the definitions of
passenger, contained in the Railway Act and "passenger area"
contained in the Railway Protection Act are to be taken into
consideration together, the word passenger area cannot be read in
isolation from the platform train and yard because the definition of
passenger denotes a person who either travels in a train or having a
valid ticket to travel. Both definitions contain an enumeration of
specific words. The subjects of enumeration constitute a class or
category, i.e., the passenger. The class or category is not exhausted
by that enumeration. The general terms, therefore follow the
enumeration and there is no indication of different legislative
intent. Thus, the following are the ratio in the case of Amar
Chandra Chakraborty v. Collector of Excise, Govt. of Tripura
and others, reported in (1972) 2 SCC 442 and U.P. SEB v. Hari
Shankar Jain, reported in (1978) 4 SCC 16. the doctrine of Patna High Court CR. WJC No.368 of 2023 dt.06-03-2024 19/21
ejusdem generis was applied to search out the meaning of a
particular word.
18. The same principle, if applied in the instant case, it
would be found that the word search other area as is frequently
visited by passengers is to be interpreted, in relation to Railway
platform, train, and year. This is also to be noted that in the
definition of "passenger area" the words Railway platform, train,
and yard and the phrase such other area as is frequently visited by
the passengers are joined with the word 'and' which is conjunctive
and not disjunctive.
19. Therefore, by no stretch of the imagination, it could
be stated that the passenger area is extended outside the platform
area and the jurisdiction of the RPF is extended to any place for
conducting raid. Therefore, I do not find any other alternative but
to hold that the raids conducted in the offices of the petitioners by
the RPF officers and lodging prosecution against them under
Section 143 of the Railway Act are illegal and beyond the statutory
power of the Railway Protection Force.
20. My ultimate decision may be illustrated by the
following example. For the convenience of the passengers, either
the Indian Railways or IRCTC has opened booking counters at
places where there is no railway connectivity to facilitate the Patna High Court CR. WJC No.368 of 2023 dt.06-03-2024 20/21
passengers of such areas to purchase tickets for their journey from
the nearest railway stations. Is it possible for the RPF to conduct a
raid in those booking areas, where there is no railway platform,
operation of train services, and yard? The answer must be in the
negative.
21. The question inter alia arises then, what will be the
remedy if the Retail Service Providers adopt unscrupulous means
to purchase tickets, using their own IDs? The answer lies in the
penalty provision contained in part C of the terms and conditions
of the IRCTC agreement for the appointment of PSPs and RSPs.
22. If any such allegation comes to the officers of the
RPF, the RPF officers shall forward such allegation to the IRCTC
for taking necessary action against the unscrupulous travel agents,
in terms of part C of the terms and conditions of the agreement
between IRCTC, PSP, and RSP.
23. For the reasons stated above, the entire activity of
the RPF, of conducting raid, search and seizure, and submission of
prosecution is held to be illegal and void ab initio. The criminal
proceedings under Section 143 of the Railway Act, against the
petitioners be quashed.
24. With regard to the petitioners' prayer for taking
action against the officers of the RPF for unlawful arrest, violating Patna High Court CR. WJC No.368 of 2023 dt.06-03-2024 21/21
the guideline of the Hon'ble Supreme Court in Arnesh Kumar
(supra), the petitioners are given the liberty to take action against
the concerned officers for non-compliance of the mandatory
provisions of Section 41A and Section 41(i)(ii)(b) of the Code of
Criminal Procedure.
25. With the above order, the instant writ petition is
allowed on contest. However, there shall be no order as to cost.
26. Let a copy of this order be sent to the respondents
no. 4-10, for information and future action.
(Bibek Chaudhuri, J) Suraj Dubey/-
AFR/NAFR NAFR CAV DATE 19.02.2024 Uploading Date 06.03.2024 Transmission Date 06 .03.2024
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