Parmeshwari vs Amir Chand & Ors
- SCC(2011) 11 SCC 635
- Neutral2011 INSC 79
- AIRAIR 2011 SC 1504
- SCR[2011] 1 SCR 1096
Ratio decidendi
The rule this decision rests on
In motor accident compensation claims, the standard of proof is preponderance of probability and not the strict criminal standard of proof beyond reasonable doubt; consequently, strict compliance with all procedural formalities and corroboration from official sources is not essential to establish liability where the fact of the accident and injury is supported by credible eyewitness testimony and medical evidence. The non-appearance or failure of an official to prove a complaint does not render the existence of the complaint doubtful where the filing of the complaint is itself established through official records, and a claimant cannot be penalized for administrative inaction beyond her control. The testimony of a witness who renders assistance to an injured victim cannot be disbelieved merely because the witness did not himself lodge a formal complaint, where the witness's sole motive is to help the victim receive medical treatment. A delay in filing a claim petition after a motor accident does not, in the absence of material evidence of motive to defraud, justify a conclusion that the claim is a device to extract money from an insurance company, and such a finding without evidentiary basis is perverse. An appellate court reviewing a tribunal's judgment in a motor accident compensation case must apply a sensitized approach to the victim's circumstances and not impose unduly stringent standards of proof or procedural formality that would defeat the compensatory purpose of such claims.
Written by Miss Lucy from the judgment below, not taken from a headnote.
Judgment
As delivered
2. Despite service of notice on the respondent Nos.2 and 3, nobody appeared.
3. The appellant is impugning herein the judgment and order of the High Court of
Punjab and Haryana dated 8th October, 2009 in FAO No.2484 of 2009. An appeal was
filed before the High Court by the owner of the scooter, Amir Chand, against an award
dated 12.2.2009 passed by the Motor Accident Claims Tribunal, Fast Track Court, Hisar,
awarding to the appellant, compensation of Rs.1,36,547/- along with 9% interest.
4. The contention of the owner of the scooter, before the High Court, was that the
accident and his involvement in it was not proved and the claim petition should have
been dismissed. The High Court ultimately upheld the appeal of the owner and set aside
the findings of the Tribunal.
5. The material facts are that on 22.01.2003 at about 12.00 noon the appellant
herein, the claimant before the Tribunal, respondent No.1 before the High Court, was
going from Baganwala to Tosham on a Motor Cycle (No.HR 16C-8379), driven by
Balwan with the claimant on the pillion seat. When the Motor Cycle was half a kilometer
away from Baganwala, Suresh - respondent No.2 herein, came from the other direction
in another scooter (No.HR 20-5793) from the wrong side and hit the right leg of the
appellant as a result of which she fell down and her right leg was fractured and she
received multiple injuries. The accident was witnessed by certain persons and one of
them, Umed Singh, took the appellant to Dr. Punia's clinic from where she was referred
to Chawla Nursing Home, Hisar, where she remained admitted till 6.2.2003. The matter
was also reported to SSP, Hisar. Ultimately, the claim petition was filed by her on
account of her serious injuries.
6. The Tribunal in its judgment considered the evidence of PW.1-Umed Singh as
also the evidence of Dr. Parveen Chawla-PW.2, Dr. R.S. Dalal as PW.5 apart from
examining the appellant-PW.4 and also one Satbir Singh as PW.3. It has come on
evidence of PW.2-Dr. Parveen Chawla that on 22.1.2003 the appellant was admitted
with diagnosis of fracture of tibia. Plating and bone grafting was done by P.W.2-Dr.
Parveen Chawla and the appellant was discharged on 6.2.2003. The discharge card was
also proved. PW.3-Satbir Singh deposed that the appellant moved a complaint in the
office of SSP Hisar on 11.3.2003 and the same was sent in original on 2.4.2003 by SSP
Hisar to SSP Hanumangarh. PW.5-Dr. R.S. Dalal also deposed that the appellant was
examined on 17.12.2003 by a Medical Board comprising of Civil Surgeon Dr. O.P.
Phogat, Orthopedic Surgeon Dr. T.S. Bagri and Dr. Dayal himself and on examination
the appellant was found to have 32% permanent disability. In view of combined fracture
of both bones of her right leg, her leg was shortened by two inch. The disability
certificate was also proved.
7. The Tribunal also considered the evidence of RW.1-Amit Chand and RW2-
Suresh Kumar. Apart from the aforesaid evidence, the Tribunal also considered the
detailed account of the accident given by the appellant as PW.4.
8. This Court finds that on consideration of the aforesaid materials on record, the
Tribunal granted compensation to the appellant to the extent of Rs.1,36,547/- with
interest at 9% per annum from the date of filing of the petition till its realization.
9. This Court finds that the compensation is certainly not an excessive one. Rather
the computation has been made modestly.
10. Unfortunately, this Court finds that the said well considered decision of the
Tribunal was set aside by the High Court, inter alia, on the ground that even though
complaint was forwarded to SSP Hisar and was further forwarded to SSP Hanumangarh
but none from the office of SSP, Hanumangarh came to prove the complaint. The filing
of the complaint by the appellant is not disputed as it appears from the evidence of
PW.3-Satbir Singh, who is the Assistant Complaint Clerk in the office of Superintendent
of Police, Hisar. If the filing of the complaint is not disputed, the decision of the Tribunal
cannot be reversed on the ground that nobody came from the office of SSP to prove the
complaint. The official procedure in matters of proceeding with the complaint is not
within the control of the appellant, who is an ordinary village woman. She is not coming
from the upper echelon of society. The general apathy of the administration in dealing
with complaints lodged by ordinary citizens is far too well known to be overlooked by
High Court. In this regard the perception of the High Court in disbelieving the complaint
betrays a lack of sensitized approach to the plight of a victim in a motor accident claim
case.
11. The other ground on which the High Court dismissed the case was by way of
disbelieving the testimony of Umed Singh-PW.1. Such disbelief of the High Court is
totally conjectural. Umed Singh is not related to the appellant but as a good citizen,
Umed Singh extended his help to the appellant by helping her to reach the Doctor's
chamber in order to ensure that an injured woman gets medical treatment. The evidence
of Umed Singh cannot be disbelieved just because he did not file a complaint himself.
12. We are constrained to repeat our observation that the total approach of the High
Court, unfortunately, was not sensitized enough to appreciate the plight of the victim.
The other so-called reason in the High Court's order was that as the claim petition was
filed after four months of the accident, the same is "a device to grab money from the
insurance company". This finding in the absence of any material is certainly perverse.
The High Court appears to be not cognizant of the principle that in a road accident claim,
the strict principles of proof in a criminal case are not attracted. The following
observations of this Court in Bimla Devi and others vs. Himachal Road Transport
Corporation and others [(2009) 13 SCC 530] are very pertinent.
"In a situation of this nature, the Tribunal has rightly taken a holistic view of the
matter. It was necessary to be borne in mind that strict proof of an accident caused
by a particular bus in a particular manner may not be possible to be done by the
claimants. The claimants were merely to establish their case on the touchstone of
preponderance of probability. The standard of proof beyond reasonable doubt could
not have been applied."
13. This Court, therefore, is unable to sustain the judgment given by the High Court
and quashes the same and restores that of the Tribunal.
14. The entire payment of the compensation amount must be deposited with the
Tribunal in terms of its award within a period of six weeks from today by a demand draft
and thereupon the Tribunal will immediately send notice to the appellant and handover
the demand draft to the appellant only within two weeks thereafter. The copy of the
order may immediately be transmitted to the Tribunal.
15. The appeal is, thus, allowed with the aforesaid directions and observations.
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