M/S. Raag Rang & Anr. vs The General Manager Delhi Telephones & Ors.
- SCC(1997) 5 SCC 345
- Neutral1997 INSC 359
- AIRAIR 1997 SC 2653
- SCR[1997] 3 SCR 565
Ratio decidendi
The rule this decision rests on
Where a dispute concerning payment of dues turns on a contested question of fact that cannot be satisfactorily resolved by the court on the evidence before it, and an alternative dispute resolution mechanism exists under statute, the court may direct the parties to resort to that statutory remedy while granting interim relief pending resolution of the dispute through the prescribed procedure.
Written by Miss Lucy from the judgment below, not taken from a headnote.
Judgment
As delivered
O R D E R The appellants claim that they have paid a sum of Rs. 5,370.35 together with reconnection charges of Rs.50/-, nonetheless, there is a threat of disconnection to the appellant. In the letter, Annexure-E at page 36 of the paper books, it is stated as under:
"Please refer to this letter of even No. dated 8.11.85 regarding payment of telephone dues pertaining to telephone No.386056. You may please recall your visit to Sh. K.K. Trikha Area Manager (Central) on 28.8.85 in connection with payment of the dues against telephone No. 386056. During the discussion you have intimated that the payment of the said bills were made in the 1st week of May, 79. Investigation have been made by GMT office and records have been thoroughly checked. payment of bills in question detailed below do not appear in the bonds of GMT office.
You are therefore again requested to arrange payment of the following bills and furnish payment particulars within 10 days from the date of issue of this letter;"
In view of this litter, the primary disputed question is of fact, viz., whether or not payment has been made. Under these circumstances, we cannot satisfactorily decide the dispute. Alternative arbitration under section 11-A of the Telegraphs Act is available for adjudication of the dispute. It is open to the appellants either to make payment of the bill or to the appellants either to make payment of the bill or an application to the competent authority to adjudicate the dispute; on decision of the dispute, appropriate decision would be taken. Until then, the interim stay granted by this court would continue. The appellants shall make payment of an application, as the case may be, with in 30 days from today, subject to such objections that may be raised.
The appeal is accordingly disposed of. No costs.
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