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Jsk Industries Pvt. Ltd. vs Oriental Insurance Company Limited

Supreme Court18 October 2022Aniruddha Bose · Dinesh Maheshwari

Ratio decidendi

The rule this decision rests on

An insurance company cannot take a defense or ground for resisting a claim that was not stated in the letter of repudiation. Where an insurer has repudiated a claim on a specific ground, it is bound by that ground and cannot travel beyond it to advance new or different grounds in subsequent proceedings before consumer forums or courts, even if those alternative grounds might otherwise be available to it. Where an insurance company has repudiated a claim solely on the ground of exhaustion or insufficiency of the sum insured, and the insured disputes whether the sum was actually exhausted at the material time, the consumer commission cannot, in place of the insurer, introduce and decide the case on an entirely different ground relating to the scope or nature of coverage under the policy that was not the basis of the original repudiation. If the sole stated ground of repudiation relates to financial limits, and that factual dispute remains unresolved, the matter must be remanded for decision on that ground rather than disposed of on grounds not pleaded by the insurer.

Written by Miss Lucy from the judgment below, not taken from a headnote.

Judgment

As delivered

REPORTABLE
IN THE SUPREME COURT OF INDIACIVIL APPELLATE JURISDICTION

CIVIL APPEAL NO. 7630 OF 2022 (Arising out of SLP (C) No. 21524 of 2018)

JSK INDUSTRIES PVT. LTD. …APPELLANT(S)

VERSUS

ORIENTAL INSURANCE COMPANY LIMITED ...RESPONDENT(S)

JUDGMENT

ANIRUDDHA BOSE, J.

Leave granted.

2. The repudiation of a claim in respect of a “Marine Cargo­

Open Policy” gives rise to this appeal and the appellants are the

claimants before us. The policy, initially covered a sum of

rupees two hundred crores. Under the heading “Risk Details”,

against Sl.No.1 of the policy document, next to the column

“Voyage”, it was indicated “from anywhere in India to anywhere

in India”. Period of Insurance was from 29th October 2009 to Signature Not Verified Digitally signed by SWETA BALODI Date: 2022.10.18 17:47:51 IST Reason: Midnight on 28th October 2010.There was subsequent addition

of terms and raising of insurance coverage as well. Fresh 1 | Page endorsement schedules were issued incorporating the changes.

These endorsement schedules, however, carried the expression

“Attached to and forming part of policy

No.12012/21/2010/876” (that being the original policy

number). The endorsement schedule dated 25 th November 2009

described the policy as “On the Sales Turnover basis”. This

endorsement became effective from 14:50 hrs on 25 th November

2009. The next endorsement was made on 8 th April 2010, also

attached to the original policy, by which sum insured was

raised by a further rupees two hundred crores.

3. The appellants are traders and manufacturers of

aluminium products. They claim to have purchased, by high

seas sale agreement dated 22nd June 2010, eight containers of

aluminium ingots. These containers had arrived at Jawaharlal

Nehru Port Trust (JNPT) and from there, they were sent to the

appellants’ factory unit at Silvassa by a transporter by road.

The appellants’ case is that out of the eight containers, one was

stolen and the incident of theft took place on 2 nd July 2010.

According to the appellants, value of stolen goods was rupees

thirty­four lakhs ninety two thousand and eighty one. Their

claim was lodged with the respondent on 18th March 2011 but

2 | Page this was repudiated by the latter. The appellants then

approached the State Consumer Disputes Redressal Forum

(Maharashtra) against the insurance company. We shall

henceforth refer to the said forum as the State Commission.

4. The appellants’ initial Complaint Case no. CC/12/177

was rejected by the State Commission, by an order passed on

27th July 2012 and the appeal against that dismissal order

registered as Appeal No. 700 of 2012, was also dismissed by

the National Consumer Disputes Redressal Commission

(“National Commission”) by an order pronounced on 15 th

January 2018. This decision is under appeal before us.

5. As we have already narrated, the policy underwent some

changes. Clause 3 of the endorsement schedule dated 25 th

November 2009 specified:­

“3. The supplies made from the following two works locations are held covered under the locations mentioned below.

a) JSK Industries Private Limited, Survey No. 369/1/1/2, Behind Siyaram Silk Mills, Village Sayil, Slivassa­396230, UT of Dadra and Nagar Haveli.

b) JSK Industries Private Limited, 126/1­8 Rakholi High School Road, Rakholi Village, Slivassa­396240 UT of Dadra and Nagar haveli.

Other terms and conditions of the policy remain unaltered.

3 | Page SCHEDULE OF PREMIUM Cover Origina Endorsemen Revise Endorsemen Descriptio l Sum t Sum d Sum t Premium n Insure Insured Insure d d

Total Amount in figures and works: 0 (INDIAN RUPEED only)

(quoted verbatim from the paperbook)

6. After the appellants lodged the claim, the insurance

company by a communication dated 7th September 2011, raised

certain queries. These included:­

“1. The above stock turn over policy was issued on 29.10.2009 for a sum insured of Rs. 200 crores. As per the documents and statements submitted the above sum insured has exhausted as on 22.12.2009 & no balance was available to cover further declarations.

2. Endorsement for increase in sum insured was passed on 08.04.2010 for Rs. 200 crores which was fully utilized to cover declarations for the period 08.04.2010 till May 2018 as per the documents and statements submitted.

3. The above loss has occurred between 10.07.2010 & 12.07.2010 and as per 1 % 2 above there is no sufficient balance to cover the above declarations and/ or loss. However you being given one more opportunity to substantiate your claim in view of the grounds of repudiation mentioned before a final decision is taken of cure end your representation/ clarification must reach us within 2 weeks from the date of receipt of this letter, Please note that in case we have response from you within 2 weeks from the date of receipt of this letter the claim shall stand repudiated for the reasons indicated above without further advices from us.” (quoted verbatim from the paperbook)

7. As it would be evident from the aforesaid communication,

the appellants were given an opportunity to explain their stand

4 | Page in the light of the preliminary view of the insurance company

that their claims were not tenable. The appellants took a stand

that their insurance coverage was enhanced to Rs.400 crores

and in a table contained in their response dated 20 th September

2011, it was explained by them that the aforesaid coverage of

Rs.400 crores was not exhausted. The insurance company,

however, stuck to their stand and formally repudiated their

claim by a letter issued on 24th January 2012. The ground for

repudiation was that there was no sufficient balance to cover

the declaration and/or loss. The repudiation letter recorded:­

“The reply submitted by you have been examined and the Competent Authority has concluded that no new facts have been brought/furnished by you which could satisfactorily answer the issues raised in our above letter. Your claim therefore has been repudiated for the reason mentioned in our above letter i.e. “there is no sufficient balance to cover the above declaration and/or loss” (quoted verbatim from the paperbook)

8. The State Commission rejected the claim of the

appellants, taking into account the fact that their policy was

subsequently converted into Sales Turnover basis to cover sale

transaction up to Rs.400 crores in a given time and though

their policy coverage had been enhanced, the same did not

cover the loss on which their claim was raised. It was, inter­

alia, held by the State Commission:­ 5 | Page “5. On the date of occurrence i.e. cause of action (02/07/2010) insurance cover under the policy though earlier increased with sum assured of 400 crores but such contingency was not covered as admittedly, the sales transactions taken place were not covered for lack, of balance of sales transaction to cover under insurance policy. Even during the course of argument, Ld. counsel for the complainant company conceded to this position, yet he tried to press for admission of this complaint. Interestingly, survey report of the authorized surveyor available on record to assess the loss due to theft of the container with material therein states that such a cover under insurance policy is not extended and rightly so on going through the policy terms and conditions. Complainant company has not made carrier as a party against whom possibly the complaint could have been processed. We do not find any merit in complaint and, therefore, complaint is rejected in limine at the admission stage itself.” (quoted verbatim from the paperbook)

9. As we have already indicated, the National Commission, in

appeal, also rejected the appellants’ contention. The National

Commission in its decision under appeal construed the

implication of Sales Turnover and held:­

“8. I have thoroughly examined the record and have given a thoughtful consideration to the arguments advanced by both the sides. It is true that the order of the State Commission is very cryptic and does not clearly state the details of the reasons on which the complaint has been dismissed. Prima facie, the State Commission has dismissed the complaint on the basis of the facts mentioned in the repudiation letter that the insurance limit was exhausted before the claim arose. This assertion has been disputed by the complainant and it has been claimed that there was still an insurance limit left for Rs.3.89 crores and, therefore, it was not correct to hold that the total insurance limit was exhausted and that too, without getting the version of the OP. Had this been the only reason, the matter could have been remanded to the State Commission, for the decision of the complaint on merits, but the fact of the matter is that the nature of the policy after the endorsement dated 25.11.2009 became such that only the 6 | Page sold material was covered and not the imported material.

The State Commission has obliquely mentioned this fact, but has not made this a point for dismissal of the complaint. In fact, the complainant should have taken some other insurance for transport of the goods from JNPT to Silvasa. The complainant had neither taken any extra policy nor has he made the transporter, a party in the complaint case.

9. The endorsement of 25.11.2009 that the policy would be on "sales turn­over basis" also mentions that the insurance would be on "sales turn­over basis" on the material going out from the two premises of the industry at Silvasa.

10. Learned counsel for the Appellant has not shown any document to controvert this assertion of the insurance company that the policy was only applicable on the sales supplies from the two premises of the industry at Silvasa.

11. It is a settled principle of law that the terms of the policy are to be construed as per the written agreement of the policy. It could not be shown by the learned counsel for the Appellant that any imported material would also be included in the covered items under the policy even after the endorsement dated 25.11.2009 which restricts the policy to only on "sales turn­over basis" on the supplies, from two locations of the industry at Silvasa.” (quoted verbatim from the paperbook)

10. Mr. Gopal Shankarnarayan, learned senior counsel for the

appellants has argued both on substantive and procedural

points to assail the aforesaid orders. His first submission is

that the insurance company cannot resist a claim petition on

grounds beyond those cited by them while repudiating a claim.

In support of this argument, a decision of this Court in the case

Saurashtra Chemicals Ltd. v. National Insurance Co. Ltd.

[(2019) 19 SCC 70] has been cited. In this judgement, it has

been held:­ 7 | Page “23. Hence, we are of the considered opinion that the law, as laid down in Galada [Galada Power & Telecommunication Ltd. v. United India Insurance Co. Ltd., (2016) 14 SCC 161 :

(2017) 2 SCC (Civ) 765] on Issue (2), still holds the field. It is a settled position that an insurance company cannot travel beyond the grounds mentioned in the letter of repudiation. If the insurer has not taken delay in intimation as a specific ground in letter of repudiation, they cannot do so at the stage of hearing of the consumer complaint before NCDRC.”

As regards implication of the Sales Turnover Policy, his

argument is that the said policy cannot be construed to mean

to cover only those goods which are already sold. His

submission on this count is that in such a situation the title of

the goods would have passed on to the buyer and the

appellants would not have any insurable interest in the said

goods.

11. He has further argued that the National Commission erred

in interpreting the terms of the policy. According to him, the

policy endorsement dated 25th November 2009 did not

withdraw coverage of any of the goods named in the policy

while in transit “from anywhere in India to anywhere in India”

and the implication of including the two locations specified

meant that as per the ‘Sales Turnover policy’ the appellants

were required to declare their sales made from the mentioned

two work locations (factories) on monthly/quarterly basis to the

8 | Page respondent only for the purpose of computing the balance

cover.

12. Mr. S. M. Suri, learned counsel for the respondent­

insurance company submitted that the main case of the

insurance company is that the policy covered only those goods

within the coverage which left the two units which have been

specified in the earlier part of this judgment.

13. First, we shall examine the ratio of the decision of this

Court in the case of Saurashtra Chemicals Ltd. (supra). In

that case, it was a claim relating to standard fire and special

perils policy. Repudiation was solely on the ground that a

spontaneous combustion did not result into fire and loss had

not been caused by the fire as stipulated by policy conditions.

The insured had approached the National Commission. One of

the defenses taken by the insurance company in the

Commission was that the intimation of claim was with delay for

over a month. This delay, according to the insurance company

vitiated condition 6(i) of the general conditions of the policy, as

applicable in that case. The insurance company was successful

before the National Commission. The insured preferred an

appeal which was heard and decided by a Coordinate Bench.

9 | Page Before the Bench, the main point on which the case turned was

that the insurance company was taking a defense which did

not form the basis of repudiation of the claim. It is in that

context this Court held this was impermissible. The reasoning

of the Court appeared in paragraph 23 of the report, which we

have quoted above.

14. Addressing the merits of the present case, we find that the

National Commission mainly rejected the appeal of the

appellant on the ground that they had converted “from

anywhere in India to anywhere in India” policy into the sales

turnover policy covering transportation of goods only from two

locations specified in the endorsement made on 25 th November

2009. The repudiation of the appellants’ claim was on the

ground of exhaustion of insurance coverage and the State

Commission also determined the issue primarily on that

ground. Both the National Commission and the State

Commission had referred to, in their respective decisions, the

nature of the policy but the State Commission did not come to

a specific finding as to whether the goods otherwise remained

insured from the JNPT port to the appellants’ factory. It was the

finding of the National Commission on the other hand that the

10 | P a g e policy was only applicable on supplies made from the two

locations at Silvassa. We have quoted this passage from the

order of the National Commission earlier in this judgment. As

regards financial limit of the policy, the appellants’ stand before

the National Commission was that there was available coverage

of Rs. 3.89 crores to accommodate their claim. On this count,

the observation of the National Commission was that if

exhaustion of the coverage limit was the sole reason for

repudiation of the claim, the matter could have been remanded

to the State Commission for the decision of the complaint on

merits. In our opinion, that was the course which ought to have

been directed by the National Commission because the only

ground on which repudiation of the claim was made was lack of

financial coverage. Thus, following the ratio of the decision of

the Coordinate Bench in the case of Saurashtra Chemicals

Ltd. (supra), the National Commission ought not to have gone

beyond the grounds of repudiation and into the nature of

coverage, which according to the National Commission had

effectively changed from “anywhere in India to anywhere in

India” to a sales turnover policy, limiting the policy coverage of

the subject­goods from the points of departure at the two

11 | P a g e locations at Silvassa. These are all terms of art applicable to the

insurance trade but we do not consider it necessary to dilate on

this aspect of the dispute having regard to the decision of this

Court in the case of Saurashtra Chemicals Ltd. (supra).

15. Under these circumstances, we set aside the decisions of

the National Commission as also of that State Commission and

remand the matter to the State Commission for taking a

decision afresh on the claim of the appellants on the grounds

which formed the basis of repudiation and determine as to

whether at the material point of time there was sufficient

balance to cover the claim on account of declaration made as

regards loss suffered by the appellants.

16. The appeal stands allowed in the above terms.

17. There shall be no order as to costs.

18. Pending application(s), if any, shall stand disposed of.

……………………………….. J.

(DINESH MAHESHWARI)

……………………………….. J.

(ANIRUDDHA BOSE)

NEW DELHI;

18th October 2022 12 | P a g e

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