Canara Bank vs M/S Leatheroid Plastics Pvt Ltd.
- SCC(2020) 5 SCC 722
- Neutral2020 INSC 402
- AIRAIR 2020 SC 2414
Ratio decidendi
The rule this decision rests on
Where a bank exercises its contractual liberty to effect insurance on hypothecated assets securing credit facilities, the bank's obligation in doing so is to cover the entire set of hypothecated assets specified in the security documents, even though the agreement places the primary duty to insure on the borrower and exempts the bank from liability if a claim is rejected. The bank cannot lawfully exercise its option to insure only a portion of the assets without notice to the borrower, as the phrase "such insurance" in the liberty clause incorporates the full scope of coverage that would be required under the borrower's own obligation to insure. Failure by a bank to cover the entire set of hypothecated assets when it elects to effect insurance, coupled with silence in response to the borrower's repeated requests for policy particulars, constitutes deficiency in service within the meaning of the Consumer Protection Act, 1986, and renders the bank liable to compensate the borrower for losses arising from that underinsurance, even where the contractual terms allocate the primary duty to insure to the borrower.
Written by Miss Lucy from the judgment below, not taken from a headnote.
Judgment
As delivered
[ NonReportable ]
IN THE SUPREME COURT OF INDIA CIVIL APPELLATE JURISDICTION
CIVIL APPEAL NO. 4645 OF 2019
Canara Bank …….Appellant(s)
Versus
M/s. Leatheroid Plastics Pvt. Ltd. ……Respondent(s)
JUDGMENT
ANIRUDDHA BOSE, J.
The appellant, Canara Bank, had extended
credit facilities to the respondentCompany,
Leatheroid Plastics Private Limited under different
heads. The respondent had been having banking
relationship with the appellant since 1980. The
credit facilities involved in this appeal included
Signature Not Verified restructuring of past debtrepayment. The Digitally signed by ASHA SUNDRIYAL
arrangement of extending such credit was agreed Date: 2020.05.21 17:12:37 IST Reason:
2
upon on 4th January 2001. The bank agreed to
extend the following financial facilities to the
respondent, against mortgage of land, buildings
stocks etc; towards security:
Sl. LOAN AMOUNT(RS) REMARKS No. 1 Fund 10,08,000/ Amount of Interest interest Term Loan upto (FITL) 31.12.2000 2 Fresh Term 15,00,000/ New facility Loan (TL) to restart the said unit 3 Open Cash 40,00,000/ Credit (OCC) 4 Working 29,99,000/ Capital Term Loan (WCTL) 5 Supply 10,00,000/ Bills
Two documents were executed on that date, i.e.
4th January 2001 for such purpose. One was a deed
of hypothecation and the other an agreement of 3
collateral security for machinery and vehicles. The
former contemplated hypothecation of plant,
machinery, tools and accessories already purchased
as also the machinery to be purchased, which “are
erected/to be erected/kept/to be kept or in transit
for being erected at the premises in the occupation of
the borrower” in relation to term loan of Rs.15 lacs.
The latter agreement covered credit facilities under
other heads and also contemplated hypothecation of
additional security “plant, machinery, tools and
accessories and motor vehicles” already purchased
and to be purchased. Particulars of the
hypothecated assets were listed in the schedules to
the two deeds. Under the respective
deeds/agreements, it was borrower’s obligation to
keep the hypothecated assets insured but the bank
retained the liberty to obtain insurance coverage of
such assets. The bank had exercised the option of 4
effecting the policy, which was permissible under
both the agreements and debited the premium from
the respondent’s account. The entire set of
hypothecated assets, however, was not covered by
the policy. The said policy covered stocksinprocess
and building for Rs.50 lacs, Rs.2 lacs and Rs.28.88
lacs. No coverage was taken for plant, machinery and
accessories etc.
2. There was a fire in the premises of the
respondent little beyond the midnight hours of 27th
August 2001, which caused damage to their stocks
and machineries. The respondent lodged claim with
New India Assurance Company, Kanta Nagar branch.
It is the contention of the respondent that from the
survey undertaken in pursuance of such claim, they
came to learn that the policy did not cover plant,
machinery and accessories etc. The respondent’s
own assessment of replacement value of these 5
uncovered assets was Rs.1.50 crores. The
respondent also claimed to have had spent Rs.6.50
lacs on the machinery on order and overhaul for
restarting the unit. The unit had to remain shut for
some time on environmental issues. The appellant,
however, had valued the same for Rs.31.76 lacs. The
respondent received insurance claim for
Rs.34,92,970/.
3. The respondent under those circumstances
became liable, as part of their debt repayment
obligation, for the price of such uncovered
hypothecated assets damaged by fire. The petition of
complaint before the Commission, however, was
founded on loss on account of portion of the assets
left uncovered in the insurance policy. The Bank had
initiated recovery process before the forum
constituted for such recovery. But for the purpose of
adjudication of this appeal, we do not consider it 6
necessary to give details of particulars and status of
such proceedings. The respondent approached the
National Consumer Disputes Redressal Commission,
New Delhi (the Commission) with an original petition
for compensation of Rupees two crores along with
certain other reliefs from the bank alleging deficiency
in service in not obtaining insurance for machineries,
accessories etc. That petition was registered as
Complaint No.173 of 2003. The Commission
accepted the plea of the respondent that there was
deficiency of service on the part of the bank but
directed the appellant to pay the compensation of
Rs.31.76 lac to the complainant along with interest
at the rate of 9% per annum from the date of
settlement of insurance claim within a period of 8
weeks from the date of the order. This order was
made on 6th February 2009. The present appeal is
against that decision. The respondent have also filed 7
a crossobjection in which they seek raising of the
compensation sum to Rs.2 crore, as
was originally claimed before the Commission.
4. As we have indicated earlier, the respondent
had been obtaining credit facilities from the bank
since the year 1980. In the year 1998 their
manufacturing unit had to discontinue operation,
their premises having been sealed by the Delhi
Pollution Control Committee on the order of this
Court. They were permitted to restart their
operations in the month of December 1989. By that
time there was default in meeting their earlier credit
obligation to the bank and they had approached the
bank for rescheduling, refinancing and rehabilitation
of the unit. The debts on account of old limits of
Rs.15 lacs open cash credit and Rs.8 lacs key shut
cash credit along with interest had scaled upto Rs.40 8
lacs. This sum was funded as part of the refinance
and rehabilitation package.
5. The fixed assets and the prime securities were
to be insured by the borrower for adequate value in
terms of the bank’s guidelines. To the Special Leave
Petition, the bank has annexed copies of the said two
documents. The first one is captioned “Deed of
Hypothecation re: Machinery”. This appears to be in
standard form as in the copy annexed, identity of the
borrower has been left blank. We, however, proceed
on the basis that the Deed actually executed had the
identical terms and conditions. In the clause relating
to consideration, it is provided that the hypothecated
assets were for security of repayment to the bank of
a sum of Rs.15,00,000/ together with interest, bank
charges, costs of recovery commission etc. Clause 9
of this deed specifies:
“The borrower shall adequately insure the Hypothecated Machinery for the 9
full market value against risk of fire war, riots, civil commotion, strike, accident, risk, thefts and also for such other purposes as may be prescribed by any law for the time being in force and as required by the Bank and keep the policy always current by duly and punctually paying the premia from time to time and to assign the benefits in insurance policy thereof to the bank. The bank shall be entitled for all the benefits of all such policies. The borrower hereby agrees and undertakes to do everything necessary to transfer and effectively vest in the bank the benefits of all such policies. The borrower further agrees to indemnify the bank against loss by reason of damage to or destruction or loss of the Hypothecated Machinery from any cause whatsoever by reason of claim by third party in respect of the same.
The bank is at liberty and is not bound to effect such insurance at the risk, responsibility and expenses of the borrower with any insurance company only the extent of the value of security as estimated by the bank and that in the event of insuring the security, the bank shall not be considered or deemed to be responsible or liable for nonadmission or rejection of the claim wholly or in part whether the claim is made by the bank or by the borrower. It is expressly undertaken by the 10
borrower that he shall himself/ of his own accord take all steps like initiation of filing claims/furnishing necessary information to the bank/insurance company without being informed of details of loss/damage for any reason whatsoever. In the event of rejection of claim either wholly or in the part on account of loss/damage to the security. The borrower shall be liable to repay to the bank the entire outstanding liability without requiring the bank to proceed in the first instance against the insurance company.
In the event of nonsettlement of claim, the bank may as its absolute discretion take action against insurance company without being under any obligation to do so or require the borrower himself to take action, in which case the borrower shall not be entitled to question the decision of the bank, if the bank does not lodge any claim under the policy within the time limit prescribed under such policy, the bank shall not be liable to the borrower for not filing any claim or suit for recovery of the incurred amount against the Insurance Company or any other person.”
6. The particulars of the credit facilities extended to 11
the respondent has also been specified in the second
document, captioned “Agreement re: Collateral Security:
Machinery; Vehicles.”. The first recital clause thereof
stipulates:
“WHEREAS the Borrower is engaged in the business of Mfr. Of Synthetic Leather illegible and for the said purpose applied to the Bank for certain credit facilities and the Bank as sanctioned the following credit facilities amongst others on the terms and conditions inter alia that the borrower shall secure repayment of the sums and advanced by the Bank including interest, bank charges, costs, commission, etc. by way of further security by hypothecation of borrowers machinery and/or vehicles. Amount in words)
1. OCC Rs. 40.00 Lacs (Rupees Forty Lacs only
2. SDB Rs. (Rupees)
3. BE/SB Rs. 10.00 lacs *(Rupees Ten Lacs only)
4. TL Rs. 15.00 (Rupees Fifteen Lacs only)
5. FITL Rs. 10.08 Lacs (Rupees 12
Ten Lacs Eight thousand only)
6. WLTL Rs. 29.99 lacs (Twenty Nine Lacs Ninety Nine Thousand only)
In case where only machinery or vehicle is hypothecation words machinery and or and vehicle may be deleted, as the case may be.” (quoted verbatim).
7. Clause 9 of this agreement is nearidentical to
clause 9 of the deed of hypothecation and we reproduce
below this clause as well:
“9.That the borrower shall adequately insure the Hypothecated Machinery for the full market value against risk of fire war, riots, civil commotion, strike, accident, risk, thefts and also for such other purposes as may be prescribed by any law for the time being in force and as required by the Bank and keep the policy always current by duly and punctually paying the premia from time to time and to assign the benefits in insurance policy thereof to the bank.
The bank shall be entitled for all the benefits of all such policies. The borrower hereby agrees and 13
undertakes to do everything necessary to transfer and effectively vest in the bank the benefits of all such policies. The borrower further agrees to indemnify the bank against loss by reason of damage to or destructions, loss of the hypothecated asset from any cause whatsoever by reason of claim by third party in respect of the same. The bank is at liberty and is not bound to effect such insurance at the risk, responsibility and expenses of the borrower with any insurance company only to the extent of the value of security as estimated by the bank and that in the event of insuring the security the bank shall not be considered or deemed to be responsible or liable for non admission or rejection of the claim wholly or in part whether the claim is made by the bank or by the borrower. It is expressly undertaken by the borrower that he shall himself or his own accord take all steps like imitation of filing claims, furnishing necessary information to the bank/Insurance Company without being informed of details of loss or damages for any reason whatsoever. In the event of rejection of claim either wholly or in part on account of loss/damage to the security the borrower shall be liable to repay to the bank the entire outstanding 14
liability to repay to the bank the entire outstanding liability without requiring the bank to proceed in the first instance against the insurance company. In the event of non settlement of claim, the bank may at its absolute discretion take legal action against insurance company without being under any obligation to do so or require the borrower himself to take action in which case the borrower shall not be entitled to question the decision of the bank, if the bank does not lodge any claim under the policy within the time limit prescribed under such policy, the bank shall not be liable to the borrower for not filing any claim or suit for recovery of the insured amount against the Insurance Company or any other person.
That the registration certificate issued in respect of the hypothecated vehicles shall contain requisite entry regarding hypothecation of the vehicle in favour of the bank. That the borrow hereby makes it clear that through the hypothecated vehicles is registered in the name of one of its partner Sri…………………………………………… …………. with the Regional Transport Authorities the said vehicle is the property of the firm and that it has got authority to create its 15
hypothecation.” (The copy annexed to the petition leaves the space above blank).
8. At the initial stage of the proceeding before the
Commission, objection was taken on maintainability
thereof on the ground that the respondent was not a
consumer. The Commission had sustained this objection
and dismissed the petition. That dispute had reached
this Court in Civil Appeal No. 445 of 2004, which was
preferred by the respondent. Their appeal was allowed
on 20th January, 2010. It was held by this Court:
“This Appeal has been filed against the impugned order of the National Consumer Disputes Redressal Commission, New Delhi (for short ‘the National Commission’) dated 22nd August, 2003.
The National Commission has dismissed the claim petition of the appellant on the ground that the appellant is not a consumer after the
amendment to Section 2 (d) (ii) of the Consumer Protection Act, 1986 (for short ‘the Act’).
16 Learned counsel for the appellant submitted that the amendment to section 2 (d) (ii) came into force only on 15th March, 2003 whereas the claim of the appellant relates to the year 2001. He submitted that the amendment does not have retrospective effect. This controversy is covered by a two Judge Bench decision of this Court in Karnataka Power Corporation & Another vs. Ashok Iron Works Private Limited reported in (2009) 3 SCC 240. Accordingly, this appeal is allowed; judgment of the National Commission is set aside and the impugned judgment of the National Commission is set aside and the matter is remanded to the National Commission to consider the case on expeditiously. Merits afresh in accordance with No costs.”
9. On remand, the matter was heard by the
Commission and the complaint of the respondent was
partly allowed in its order of 6th February, 2019. The
Commission, in substance, held that there was
deficiency in service on the part of the bank on the 17
following reasoning:
“The main issue in this case is that the loss to machinery and accessories was not paid because of no insurance coverage. As made out in the above mentioned submissions, Insurance Policies were regularly taken by the Bank and premium amount debited from the accounts of the complainant. The complainant had repeatedly requested the opposite party to furnish details of the Insurance Company and premium fixed. Documentary evidence, with letters written by the complainant and received by the Opposite Party, have been adduced by the Complainant by was of evidence. It is not the case of the Opposite Party that notice was given at any point of time calling upon the complainant to get the insurance done. Suddenly when fire broke out in the Complainant’s premises and it was found that no insurance was taken for the machinery, the onus and blame for taking the insurance was shifted to the complainant, for the inaction and negligence on the part of the Opposite Party. Thus the complainant had to suffer the loss and was denied the benefit of insurance claim.”
10. Relying on three earlier decisions of the Commission 18
in the cases of Allahabad Bank vs. J.D.S. Electronic
Company MANU/CF/0433/2006 : I (2007) CPJ 270
(NC), Union Bank of India vs. Annu Vastralaya and Anr.
MANU/CF/0262/2007 : IV (2007) CPJ 187 (NC), and
Kashmir Singh vs. Punjab National Bank & Anr.,
[Revision Petition No. 1552 of 2012 decided on
03.12.2014], the Commission held and directed:
“In view of above, the Opposite Party is clearly responsible for the loss suffered by the complainant and there is every duty cast upon it to compensate for the same. The Complainant has prayed to allow the Complaint by passing an order against the Opposite Party to pay compensation/damages of Rs. 2 crores. He has claimed replacement value of Rs. 1.5 crores for the machinery, Rs. 45 lakh on account of loss of business and profit. Rs. 1.5 lakh loss on account of the mistake made by the OP, deducted as miscalculation charges by the Insurance Policy, Rs. 3.5 lakh on account of mental agony, suffering hardship and loss in business and livelihood.
As per the valuation report dated 14.12.2000 submitted by the valued Mr. S.K. Kalia of Kalia Technical 19
Services, appointed in consultation with the Complainant, the value of Plant and Machinery has been assessed at Rs. 31.76 lakhs. In our considered view, therefore, a compensation of Rs. 31.76 lakhs to the complainant, alonwith interest @ 9% p.a. from the date of settlement of insurance claim, would meet the ends of justice.
In view of the above, the Opposite Party is directed to pay a compensation of Rs. 31.76 lakhs to the Complainant alongwith interest @ 9% p.a. from the date of settlement of insurance claim within a period of 8 weeks from the date of this order.”
11. Assailing the decision of the Commission, it has
been urged on behalf of the bank that it was the
responsibility of the borrower to obtain the insurance
policy under the respective contracts. As a
consequence thereof, the bank could not be held
responsible for any shortcoming in the policy. It has
also been pleaded in the bank’s written statement or
reply before the Commission, portions of which has
been reproduced in the petition of appeal, that copy 20
of the policy, statement of other relevant papers
regarding the policies and payments used to be
supplied by the bank to the respondent company
whenever their directors used to visit bank premises.
To sustain their case that the duty to insure rested
with the borrower, clause 18 of the sanction letter
has been relied upon by the bank, which stipulates:
“18. The fixed assets such as Building, Plant and Machinery and the prime securities to be insured for the adequate value as per our bank’s guidelines.”
12. What we have to adjudicate here is as to
whether there was any deficiency of service on the
part of the bank in not covering the whole set
hypothecated assets under the insurance policy. The
respondent company’s stand has been that they had
been asking for copies of the policies but they were
not given particulars thereof. The premium for the
same was deducted by the bank from their account. 21
In their counter affidavit, payment of insurance
premium from their account has been shown in the
following table:
S.NO DATE AMOUNT(RS.)
.
1 17.05.2000 18,537/ 2 08.07.2000 999/ 3 14.11.2000 7,219/ 4 14.05.2001 28,375/ TOTAL 55,130/
13. It has been the respondent’s case that two letters
were sent dated 11th June, 2001 and 2nd July, 2001
seeking copies and the status of the Insurance Policy
but there was no reply to such letters. These two
letters dated 11th June, 2001 and 2nd July, 2001 have
been annexed at pages 71 and 72 of the Counter
Affidavit of the respondentcompany filed in connection
with the subject appeal.
22
14. Turning to clause 9 of the respective
deeds/agreements, we find that it was the duty of the
respondent to obtain the insurance policy. But
liberty was with the bank also to effect such
insurance at the risk, responsibility and expenses of
the borrower only to the extent of the value of the
securities as estimated by the bank. In the event of
rejection of the claim wholly or in part irrespective of
the fact as to whether the claim was made by the
bank or the borrower, the bank’s responsibility
ceased. What emerges from a plain reading of clause
9 of the respective documents is that the duty to
effect insurance was with the borrower, and the bank
could not be held responsible if there was any loss or
damage to the hypothecated assets which was not
adequately covered by insurance taken by the
borrower. Bank also would not remain responsible if
the claim was rejected, whether in whole or part 23
thereof. But the question that arises for adjudication
in this appeal is that if the bank themselves effected
the insurance and left significant part of
hypothecated assets out of it without any intimation
to that effect to the borrower, could such omission be
held to be a lapse on the part of the bank? Going
through the said two clauses, in our opinion, their
proper construction would be that once the bank
exercised the liberty to effect the insurance, it was
implicit that such insurance ought to have covered
the entire set of hypothecated assets, against which
the credit facilities were extended. The bank could
absolve themselves from any obligation in the event
the claim was rejected wholly or in part. If, however,
the bank in exercise of their liberty effected the
insurance, then it became their obligation to cover the
entire set of hypothecated assets. The clause under
which liberty is given to the bank to effect insurance 24
starts with the phrase – “The bank is at liberty and is
not bound to effect such insurance……” The
employment of the adjective “such” in this clause
demonstrates that if the bank effected insurance, that
policy would have to carry the features which a
borrower’s policy would have covered as per the terms
of the deeds or agreements. The borrower’s liability in
such a situation to repay to the bank could arise in
the event of rejection of the claim or part thereof,
such claim arising on account of loss/damage to the
hypothecated assets. But the grievance of the
borrower here is that though the bank effected such
insurance, part of the hypothecated securities was left
out from the coverage. It was a case of
underinsurance. We have already construed the
relevant clauses to mean that if the bank had
exercised liberty to effect insurance, it was their duty
to take out policies covering the entire set of 25
hypothecated assets. That would constitute part of
services the bank were rendering to the borrower.
Effecting insurance was not their absolute obligation.
But such obligation they had taken it upon
themselves. The contractual terms also envisaged
bank’s option or liberty to take up such obligation.
15. This being the position of law, in our opinion, the
Commission was right in holding that the
complainant had suffered loss because of inaction
and negligence on the part of the Bank. This
constituted deficiency in service. Any loss arising out
of such deficiency was compensable under the
provisions of the Consumer Protection Act, 1986.
Before the Commission, certain decisions of the
Commission were relied upon. The bank sought to
distinguish these decisions, again relying on certain
order of the Commission. But we have considered this
case independently, on its own factual basis and 26
accept the view of the Commission. The position could
have been different in the event the Bank had alerted
borrower at the time of effecting the policy that the
entire set of assets was not being covered by the
policies being effected by them. No such case has
been made out. On the other hand, the Bank
remained silent to the two letters of the respondent
seeking particulars of the policy. The bank’s stand
that the policies and statements were made available
to the Directors of the respondentCompany is also
not backed by any material. No particulars thereof
has been furnished. We also do not find any reason
as to why once the Bank had exercised their liberty or
option for effecting insurance chose not to cover the
entire set of hypothecated assets.
16. In such circumstances, we do not find any
reason to interfere with the order under appeal. The
appeal is dismissed. As regards the crossobjection of 27
the respondent, we find the decision of the
Commission to be supported by adequate reasoning.
In our opinion, the respondent have not made out any
case for enhancement of the sum awarded as
compensation. We reject the crossobjection.
17. All connected applications shall stand disposed
of.
18. No order as to costs.
…………………………J. (Uday Umesh Lalit)
………………………..J. (Aniruddha Bose)
New Delhi, Dated: 20th May, 2020
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