Alok Shanker Pandey vs Union Of India & Ors
- SCC(2007) 3 SCC 545
- Neutral2007 INSC 150
- AIRAIR 2007 SC 1198
- SCR[2007] 2 SCR 737
Ratio decidendi
The rule this decision rests on
Where a consumer has paid installments towards a contractual obligation (here, purchase of a flat) on the dates specified by the supplier, and the supplier thereafter fails for an extended period to either demand the remaining amount due or deliver the promised goods, while assuring the consumer that delivery would occur in the near future, the supplier's conduct constitutes deficiency of service under the consumer protection regime, even if the consumer has not paid the full estimated cost. Where a court awards interest as compensation for deficiency of service but the interest itself was not paid to the consumer along with the principal amount at the time of refund, equity requires that the consumer be awarded compound interest—that is, interest at the same rate on the awarded interest itself from the date of the original payment until the date of refund, in addition to simple interest on the principal. The rate of interest to be awarded in cases of deficiency of service is not governed by any fixed rule but depends on the facts and circumstances of each case; there is no requirement to follow precedents awarding higher rates of interest, and a court may award the rate it considers appropriate to the particular case before it. Interest is not a penalty or punishment but the normal accretion on capital, representing the opportunity cost to the consumer of the capital withheld by the supplier; a consumer who has paid money to a supplier is entitled to interest thereon because had the supplier paid refund promptly, the consumer would have invested that money and earned returns, which the supplier has instead retained.
Written by Miss Lucy from the judgment below, not taken from a headnote.
Judgment
As delivered
This appeal has been filed against the order passed by the Monopolies and Restrictive Trade Practice Commission, New Delhi (hereinafter referred to as "the Commission") dated 13.9.2004 in C.A. No.193 of 2001.
Heard learned counsel for the parties and perused the record.
The case of the appellant is that after applying for a flat under the "Indira Puram Housing Scheme" in the year 1994, a reservation letter dated 30th March, 1994 was received by him and he was asked to pay seven installments on the specified dates. The amount as well as the dates on which the installments were to be paid was mentioned therein. The applicant started paying the installments as demanded. Subsequently, he opted out for a HIG flat, which was also allotted to him vide letter dated 17th May, 1994. No additional demand was asked for in the second letter. The installments were duly paid as demanded. Thereafter, nothing was heard from the respondent side for almost five years. After finding that there is no likelihood of the flat to be made available to him in the near future, the applicant was left with no alternative but to demand his amount paid along with interest at the rate of 21% per annum. The amount was refunded to the applicant in the year 2001 without any interest as asked for. The applicant thus suffered losses on account of unfair trade practices adopted by the respondent, hence he sought compensation from the respondent by filing an application under Section 12B of the Monopolies and Restrictice Trade Practices Act, 1969 (hereinafter referred to as "the Act").
In response to the notice issued under Section 12B of the Act, the respondent filed its reply. The defence of the respondent was that as the full payment of Rs.6,64,000/- (estimated cost) as indicated in the reservation letter was not paid, the possession of the flat was not handed over to him. The refund as requested, on the other hand was issued to him promptly. There was no deficiency of service as alleged in the application and as such the Compensation Application should be dismissed.
It is not disputed that the installments as mentioned in both the reservation letters, were paid on the specified dates as indicated therein. It is also not disputed that though the estimated cost was indicated at Rs.6,64,000/-, the same was not worked out till the year 1998 when the first camp was held, in respect of allotment of such flats. The respondent also made no efforts to issue demand letters in respect of the remaining amount subsequent to the year 1995 when the last installment was paid. On the other hand, the applicant was given an assurance that the possession of the flat would be given to him in the near future. The applicant, therefore, had no alternative but to ask for refund of the amount as deposited. The respondent on its side has no explanation for either not demanding the remaining amount or handing over the possession of the flat. Even the averments of the applicant that the house is not yet ready has not been strongly refuted. Thus it is a clear case of deficiency of services on the part of the respondent. As a result of such unfair trade practices, the applicant has not only been deprived of return on his investment made with the respondent authority but also the possession of the flat promised to him.
Considering the above facts, the Commission directed the respondent to pay 12% per annum interest on the installments from the dates of the payment till the date of refund. This appeal has been filed claiming interest at a higher rate.
Learned counsel for the appellant Shri Parag P. Tripathi referred to various decisions in which this Court has granted higher rate of interest e.g. Renusagar Power Co. Ltd. Vs. General Electric Co. 1994 Supp.(1) SCC 644.
We are of the opinion that there is no hard and fast rule about how much interest should be granted and it all depends on the facts and circumstances of the each case. We are of the opinion that the grant of interest of 12% per annum is appropriate in the facts of this particular case. However, we are also of the opinion that since interest was not granted to the appellant along with the principal amount the respondent should then in addition to the interest at the rate of 12% per annum also pay to appellant interest at the same rate on the aforesaid interest from the date of payment of installments by the appellant to the respondent till the date of refund on this amount, and the entire amount mentioned above must be paid to the appellant within two months from the date of this judgment.
It may be mentioned that there is misconception about interest. Interest is not a penalty or punishment at all, but it is the normal accretion on capital. For example if A had to pay B a certain amount, say 10 years ago, but he offers that amount to him today, then he has pocketed the interest on the principal amount. Had A paid that amount to B 10 years ago, B would have invested that amount somewhere and earned interest thereon, but instead of that A has kept that amount with himself and earned interest on it for this period. Hence equity demands that A should not only pay back the principal amount but also the interest thereon to B.
With these observations the impugned judgment is modified and the appeal is disposed of accordingly.
This page reproduces a public judgment and a summary of it. It is research material, not legal advice, and it is no substitute for advice from an advocate on your own facts.
Research this judgment with Miss Lucy
Ask what it holds, what has followed it, and what it means for your matter — in plain English, with the citations.
Try Miss Lucy free